Business intelligence Uplift

The establishment of formal data management and data governance functions in accordance with industry best practices (e.g. DAMA DMBOK) as part of maturing its organisation-wide data capability with specific focus on the Business intelligence function.
The Business Intelligence team requires a review and enhancement of documentation governing the approach and plans for management of the data created, stored and curated by the team. These documents would be scalable for implementation across the organisation and set a firm foundation in the rigour and processes of the function moving forward.
Through this engagement, the focus will be to build and document a data governance framework, with policies and templates for data management to support key activities.
In establishing a sustainable and fit-for-purpose Data Governance approach, key deliverables may involve:
· reviewing existing governance arrangements
· establishing oversight structures and a data governance framework
· developing policies and procedures for data management to support the framework
· identifying opportunities and risks and recommending actions to manage and mitigate
· defining roles and responsibilities
Examples of areas that may require formalised data policies and procedures include:
· Data access
· Data security
· Data storage
· Data retention and disposal
· Metadata management
· Cataloguing data
· Data quality management
· Handling sensitive data
· Releasing data
A rigorous but light-touch governance approach is suitable, in line with best practice but scaled for our organisation and flexible enough for our small dynamic team. The above is not to be taken as exhaustive, and the Office will be expecting the development of any other relevant artefacts to support effective data management.
As the next stage to our continuous improvement of the Business intelligence function, the Office is looking to uplift its business requirements management processes to enable more effective, efficient and targeted business outcomes.
In addition to internal business reporting, there is a critical need to develop mature data products that satisfy and automate the statutory reporting obligations of the organisation.
To do this, we are seeking to engage a consultancy to:
· gather and document stakeholder requirements, based on industry-best practices (e.g. BABOK) and tailored to the needs of the organisation
· review our existing suite of BI products (dashboards, reports etc.)
· recommendations for the development of a pipeline/program of work to provide clarity on the prioritised dashboards and reports scheduled for build and specify the business requirements they will satisfy
· design and document a regime of governance, discovery, preparation, planning, building, publishing, and implementing for every new data project
· internal data use cases and personas for key roles and teams
· enhance understanding of the BA process through delivery of training
Specific deliverables include, but are not limited to:
· review and update Business Requirement Specification documents,
· interview stakeholders including workshops,
· document requirements,
· holistic review of existing dashboards and reports against requirements,
· design of a development pipeline/program of work based on those requirements,
· develop and document a process to facilitate build phase.