Business / System Analyst

MedHealth supports thousands of people each year to achieve better life, health, and employment outcomes. We do this through our unique combination of strengths, capabilities, and resources, which span healthcare management, medical opinion, advisory, employment, health and business technology, rehabilitation and return to work services.

Our team of 3,500 committed health, employment and support professionals use their talents to help others realise their potential. Backed with the expertise of independent medical specialists, we cover all major medical and allied health disciplines.

We are seeking a skilled Business / System Configuration Analyst to join our small transformation team and contribute to the successful implementation, configuration and maintenance of our proprietary in-house system. This is a great opportunity to join the team from the get-go as we start our build and transformation journey, you will play a crucial role in ensuring the system is optimized, secure, and aligned with business requirements.

The role will require you to have experience and deliver on the follwing:

• Structured and critical thinking to synthesise data from several systems and map those into receiving system. Understand transformation requirements.
• Collaborate with cross-brand / cross- functional teams to gather system requirements and translate them into configuration specifications.
• Configure and maintain system settings, parameters, and rules to ensure optimal performance.
• Work extensively with business to identify data which requires cleaning. Proactively solutioning how to lessen business load required to clean data.
• Troubleshoot configuration issues and provide timely resolutions.
• Collaborate with developers and system administrators to implement changes and updates.
• Facilitate business testing by providing test scripts, functional support, and being the conduit to capture issues for resolution by the development team
• Be proactive in identifying areas of process/technology improvement/innovation
• Document configuration changes, processes, and best practices.
• Participate in system upgrades and migrations.
• Ensure compliance with security protocols and data privacy regulations.
• Provide end-user support and training related to system configuration.
• Strong knowledge of system configuration principles and best practices.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.

If you are passionate about system configuration, enjoy working in a dynamic environment, and want to contribute to the success of our in-house system, we encourage you to apply!

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 3-5 years proven experience as a Business Analyst or System Configuration Analyst or similar role

Click on the APPLY button or please contact Sandy Chen to have a confidential discussion about the role on **********@medhealth.com.au. 

Interviews are occurring as applications are received for this role.  As such, please do not delay in submitting your application.  All applications will be reviewed on their own merit. 

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.