Café Attendant

About Aligned Leisure

Aligned Leisure is a 100% owned subsidiary of the Richmond Football Club, established as a vehicle to manage the operations of Richmond’s health, fitness and leisure business activities. Supported by the people and business systems of the Richmond Football Club, Aligned Leisure currently operates 32 leisure centres, community stadiums, pools, gyms, theatres and other facilities throughout Victoria and New South Wales.

At Aligned Leisure, culture is paramount, and we are committed to developing our people in a supportive environment. Connecting to Thrive and Win is about connecting not only with customers, but also about staff connecting with each other with humour and care, through storytelling and authenticity, to build genuine relationships.

We are constantly on the lookout for talented individuals who fit our culture and either wish to learn a new industry or further develop their existing skills. If you have a passion for your local region, a focus on supporting your community and a desire to help us in providing the best level of service, we would love to hear from you.

Working in the Café, the attendants will be relentless in delivering outstanding service, maximising sales opportunities and building quality relationships with facility users. This high level of service and relationship building will lead to improved revenue through repeat customers. Café Attendants will promote products to customers and look to maximise revenue. They will prepare food and beverages as required to serve our many customers and also undertake POS transactions. They will take pride in the presentation of our café services, ensure food is well stocked and presented and undertake regular cleaning of food preparation, serving and customer areas. This position will work relentlessly to implement the Aligned Leisure purpose of CONNECTING TO THRIVE AND WIN, values of AWARE, DISCIPLINED, RELENTLESS and UNITED, and associated behaviours throughout the entire team.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE:

1. Experience in delivering exceptional customer service

2. The position will be subject to relevant pre-employment checks and must maintain a current working with children check

3. The successful applicant must hold or be willing to attain first aid and CPR qualifications

PERSONAL ATTRIBUTES:

1. Customer focused

2. Enjoys hospitality services

3. Understands/enjoys the Arts & Leisure Industry and motivated to serve Aligned Leisure

4. Relentless in their approach to sales and service