Address PRIMARY DETAIL
Casual positions are available for Café Attendants with Macquarie University Hospital, as part of MQ Health.
Opportunity to apply and become a Permanent Full-time or Part-time Cafe Attendant within Hotel Services Department
Be part of a University-owned, innovative academically integrated healthcare organisation where professional development, ongoing education and career progression are supported and encouraged.
THE ROLE
Macquarie University Hospital is seeking an enthusiastic Café Attendant to assist in a broad range of hospitality activities including the preparation of food and beverages while delivering exceptional customer services to patients, visitors, and staff.
About Us:
Macquarie University Hospital is Australia’s first and only private not-for-profit teaching hospital on a university campus. The hospital sits under the umbrella of
MQ Health
, encompassing the Faculty of Medicine, Health and Human Sciences, and other specialised clinical services. Modeled on renowned international university hospitals, our approach to treatment is based on combining the best available knowledge, expertise, and technology to ensure our patients receive a comprehensive and integrated service, as well as the utmost compassion, support, and care.
Employee Benefits include:
A variety of shifts offered in the department, including flexible rostering and shift times
Salary sacrifice options and excellent salary packaging benefits (including venue hire, meals, entertainment, and novated leasing) so you have great potential to maximise your income working for us
Extensive Macquarie University facilities including sporting facilities, gym and pool, and Macquarie University Childcare at a reduced staff rate
Key Accountabilities (but not limited to)
Preparation of food and beverages for patients, visitors, and staff in a timely manner with customer-centric approach.
Deliver excellent customer service for all customers of the Café and MUH
Assists with the orientation and support for new staff
Assists with completion of competency training, growth and development opportunities of self and others
Work collaboratively with team members to achieve team goals and the provision of excellence in service delivery.
Accurately complete required documentations in a timely manner and in compliance with MUH Policy.
Participates in audit preparation and auditing processes
Ensures all mandatory education and competencies are completed in a timely manner
Ensure usage of the MQ Health IT systems is in line with the authorisation granted to this position
Complies with obligations under Work Health and Safety Act 2012
Adheres to all MQ Health values, policies, and procedures as well as legislation affecting food hygiene and cleanliness standards HACCP
Participates in Departmental Quality Assurance and Continuous Quality Improvement projects.
Oversee all aspect of WHS including accident report, review and evaluate reported incidents and risk management in accordance with MUH Policy.
Evaluates performance in a planned and systematic way and seeks feedback from customers in relation to the service delivered by the unit
Seeks out guidance and support from appropriate individuals/groups as required
Performs other duties as directed by the Hospital Café Manager
To Apply
To be considered for this position, you will demonstrate the below requirements in your CV and a 1-page cover letter:
Previous hospitality experience, preferably food and beverage.
Experienced in delivering exceptional customer services to a diverse range of clients.
Demonstrated high level of proactiveness and taking initiatives.
Excellent communication skill both written and verbal.
Demonstrated ability to work collaboratively with a team as well as autonomously.
Role Specific Conditions:
MQ Health Immunisation Checks
Criminal History Check
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job:
Login to Workday
and go to the Careers App > Find Jobs.
Applications Close:
10/03/2024 11:59 PM
Diversity and Inclusion
Innovation and ingenuity thrive at Macquarie when diversity, equity and inclusion take centre stage. We embrace a culture where diversity of background, experience and perspective are fundamental to our success.
We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in
Equity, Diversity and Inclusion
in Higher Education and healthcare.
Flexible Work
At Macquarie, we believe in providing flexibility, supporting our staff to manage their personal commitments, while optimising their work performance and contributions to MQ Health. To learn more about our culture and hiring process, explore
MQ Health
