Call Centre Operators (Multiple Positions)

Do you want to play a part in the upcoming State Government Elections?

Searson Buck is proud to be supporting the upcoming State Government Elections in March 2024 and we are seeking Call Centre Operators in Hobart from Thursday 22nd February - Tuesday 26th March 2024.

About the role:

• Location: Glenorchy
• Hours of work: 8:45am - 5:00pm weekdays (initial day of training on Thurs 22nd Feb for 3 hours either 10am-1pm or 2pm-5pm) + shifts within 7:45am - 6:00pm on Polling Day Saturday 23rd
• Assignment Dates: Thursday 22nd February - Tuesday 26th March 2024 (this is subject to change at notice)
• Pay Rate: $33.78 per hour + Penalty Rates

Requirements:

Accurately record and/or relay relevant information while adhering to established procedures. In addition to basic IT proficiency, you will have effective communication skills, a commitment to accuracy and the ability to follow prescribed processes to provide callers with prompt and precise assistance.

Skills:

• Excellent communication skills - proficient in both verbal and written communication, with the ability to convey information clearly, address incoming enquiries and maintain a professional demeanor.
• Multitasking - capable of managing multiple tasks simultaneously, including navigating computer systems, inputting data, and interacting with callers.
• Adaptability - adaptable to changes in call volume, customer inquiries, and procedures.
• Technical proficiency - familiarity with computer systems, databases, and relevant Call Centre tools. Able to navigate systems, input data accurately, and utilise technology effectively.
• Teamwork - collaborative mindset with the ability to share information and contribute positively to a team culture.
• Problem solving skills - troubleshooting, identifying solutions and effectively resolving issues.

How to Apply

To apply for the role click the Apply Now or for further information please contact Jess and Jane from Searson Buck on 6223 3055

*Please Note: All candidates must sign a Political Neutrality and Declaration of Confidentiality and Secrecy to be considered*