Care Planner

3 positions available.

2 x Care Planner positions with the Carer Gateway Team

1 x Care Planner position with Post Hospital Support Program

Carers ACT is a leading organisation dedicated to supporting family members or friends who provide invaluable assistance with the tasks of daily living to individuals living with disabilities, medical conditions, mental illnesses, or those who are frail and aged. Our mission is to empower carers by enhancing their capacity and capability, while also enabling them to engage in everyday activities such as employment, education, and social interactions. Through a comprehensive range of integrated services and supports, we strive to be a trusted partner in care for carers in the ACT.

ABOUT THE ROLES

Carers ACT is in search of multiple Care Planners to assist carers or patients in maintaining their wellbeing. Throughout this process, you will collaborate closely with patients and/or carers to ensure appropriate support are in place, remaining committed to addressing their individual needs. 

For the Post Hospital Support Program, this is achieved by:

• Engaging in hospital discharge and bed management meetings with participants, their care teams, and families or carers.
• Conducting participant intake, perform needs assessments, and identify discharge goals.
• Developing discharge care plans, outlining necessary non-clinical services for safe transition home or to a designated community setting, such as domestic assistance, personal care, meals, transport, and bridging supports.
• Coordinating and arrange services from CATS and Carers ACT approved providers for up to 6 weeks, including accessible transport from hospital to home or community setting.
• Monitoring Participant progress and adjust services to meet changing needs.
• Facilitating connections to longer-term assistance, including other CATS Service providers or community care providers and supporting access to NDIS or My Aged Care services.

For the Carer Gateway Team this is done through:

• Assessments with carers and/or care recipients that come through the Carer Gateway to develop Carer Support and Action plans that incorporate SMART goals and long-term change. 
• Outreach and networking to promote the Carer Gateway and Carers ACT supports. 
• Working collaboratively with internal and external services ensure comprehensive care arrangements are in place for carers and/or care recipients with care needs.
• Maintaining transparent relationships with all carers and stakeholders by fostering relationships built on trust. 
• Maintaining relationships with service providers to remain up to date with service offerings, capacity and referral pathways ensuring flexible brokerage can be delivered to support carers. 
• Engaging with complex families in a supportive way. 

ABOUT THE YOU

We're looking for compassionate and empathetic individuals to fill these roles. The ideal candidates will have strong communication skills to engage and collaborate with care teams, participants, families and carer. They are detail orientated and be skilled in conducting needs assessments and developing care plans. Your qualifications and skills include:

• Certificate IV in Community Services or Mental Health, Case Management or equivalent and experience working in the health and/or community care sectors. 
• Previous experience with case planning and goal setting with a positive outcome for multiple people simultaneously. 
• Demonstrated empathetic and flexible approach in managing the sensitivities of participant needs.
• Excellent communication, presentation, and interpersonal skills.
• Demonstrated ability to manage time effectively and prioritise workload. 
• Strong commitment to teamwork and good practice. 
• Ability to work with minimal supervision / direction. 
• Intermediate to Advanced computer skills (Microsoft office & databases).

Additionally, you meet the following essential requirements:

• Current Working with Vulnerable People Registration (with NDIS activities if issued after July 2021) or willingness to obtain.
• Up-to-date COVID vaccinations
• Current Police check 
• Current Driver’s Licence (essential to undertake client meetings at external locations).

WORKING AT CARERS ACT

At Carers ACT, we take pride in fostering an inclusive environment and promoting a strong work-life balance. As a valued member of our team, you can expect the following benefits:

• Care-Friendly Environment: We prioritise creating a care-friendly organisation where every employee feels supported and included.
• Competitive Remuneration: We offer competitive salaries within the sector, recognising and valuing your skills and contributions.
• Salary Packaging: Take advantage of our salary packaging options to maximise your take-home pay, providing you with additional financial benefits.
• Commitment to Learning and Development: We are dedicated to your professional growth and offer various opportunities for learning and development. From formal training programs to informal mentoring, we support your continuous development.
• Free Parking: Enjoy the convenience of free parking at our Holt office, making your work commute hassle-free and cost-effective.

We offer stability and security with a full-time positions, allowing you to make a long-term impact and contribute to our organisation's success.  

HOW TO APPLY

If you would like to be considered for this role please click APPLY NOW and send your current CV with a cover letter summarising your skills and experience.

We will interview as we receive applications, we encourage you to apply as soon as possible.

Carers ACT is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud of our team, representing a variety of backgrounds, perspectives and skills.