Carer Support Facilitator

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Position Details
Reference Number 15295
Position Title Carer Support Facilitator
Employment Type Permanent Part Time
Department Crossing Paths
Location Robina Service Hub
Classification SCS Social Community, Home Care and Disability - SCS Level 4
Hours per Fortnight 60
Position Summary
Carer Support Facilitator

• Based in Robina
• Part time (4 days per week)

Your new role – In this role, in Crossing Paths Carer Support Program, as a Carer Support Facilitator, you will connect with carers, caregivers and closest supporters of people experiencing a suicidal crisis in the Gold Coast region and to offer support, connection, and access to resources.
Using personal experience, you will work safely and appropriately, to walk alongside a carer and supporters, to provide understanding, insight, and practical guidance, which comes through having cared for someone experiencing a suicidal crisis.
This role promotes the importance maintaining their own wellbeing throughout a crisis. This happens within a professional relationship which uses lived expertise and learned skills to navigate the needs identified by the carer or caregiver.
It is required that the successful candidate has lived experience as a carer of person with suicidality, some knowledge of service systems from a carer perspective and motivation to apply this experience in a recovery-oriented carer centric model.
What you will bring to the role

• Passionate about making a positive change in the lives of caring for people managing suicidality.
• Effectively model hope and recovery, citizenship, and connectedness.
• Effectively contribute to the decreasing stigma and discrimination around having a lived experience of a mental health issue.
• Provide assertive and practical support to access services related to individual needs. Outreach and in home/ community-based support.
• Ability to connect and offer genuine understanding through shared experiences creating a sense of understanding and destigmatisation.
• Minimum Certificate IV in Mental Health Peer Work or Intentional Peer Support; or Suicide Prevention Peer Work.
• Demonstrated effective PC skills including MS Office and related applications packages (including reporting).

Why work with Wesley Mission Queensland

• Working alongside people who love what they do.
• Salary Packaging – Increase your take home pay!
• Income Protection.
• Discounted Allied Health services.
• Employee Assistance Program.
• Access to discounts on Private Health Insurance, Gym Memberships, Travel and more.

How To Apply
Applications are to be submitted online at or simply hit the 'apply now' button on this page by 4pm of the closing date.
Essential Requirements Essential: Must have a current Drivers licence and willingness to drive in the course of work.
Essential: A lived experience as a carer or caregiver of person with suicidality.
Essential: Minimum Certificate IV in Mental Health Peer Work or Intentional Peer Support; or Suicide Prevention Peer Work.
Essential: Ability to connect with people in a compassionate, non-judgemental, mutually respectful and relevant manner.
Essential: Current Driver's Licence and willingness to drive in the course of work
Essential: Proof of Vaccination Status as required by Legislation, Health Directives or WMQ Policy throughout employment and prior to commencement
Contact Person Kirstyn Ross
Contact Number (04) 4877 2502
Contact Email KRoss@wmq.org.au
Closing Date 02/02/2024
Position Description Carer Support Facilitator (Crossing Paths) - October 2023_v2_final update.pdf
Application Guide
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Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.