Case Manager

Stepping Stone House - Case Manager - Full time Contract 

At Stepping Stone House we truly believe in assisting youth to create their future! 

We are seeking an experienced Out of Home Care (OOHC) Case manager with a passion for the Therapeutic Care model and the use of adventure education to develop youth. 

In this role you will provide intensive client centered, strengths based case management to young people aged 12-18 years in our residential housing programs. You will work within a therapeutic framework where the young people are able to thrive and become independent. This role is based in Dulwich Hill. 

Work Life Balance and a sense of fun in the workplace is actively encouraged. 

About Stepping Stone House 

Stepping Stone House is a not for profit charity that provides accommodation and personal development for children and young people aged 12-24 years old who through no fault of their own find themselves homeless, at risk of homelessness or unable to live at home.  It is an accredited out of home care residential service providing medium to long term accommodation across three homes in Sydney. Furthermore, it provides after care support to graduates up to 30 years of age. At Stepping Stone House we encourage personal growth and development of children and young people with the aim of empowering the individual to achieve responsible independence. 

Ideal candidate 

To be successful in this challenging role – you will need to be hard working, be flexible in your approach, enthusiastic and show empathy, patience and respect for the people you work with. You will need to be a self- starter, be honest in your approach and have passion for working with adolescents. 

What you will be doing – Key responsibilities 

Develop, implement and oversee the delivery of effective individualised case plans and manage a case load 

Develop rapport and meaningful relationships with the young people 

Assist young people to achieve responsible independence 

Contribute to the planning, development and implementation of programs 

Develop and implement new systems, forms and strategies with the Service Delivery Manager 

Manage the dynamic of the young people – group and individual 

Assist in organising, planning, facilitating, engaging in and supervising recreational activities. 

And a great deal more – remember this is an exciting and challenging role. 

Selection Criteria – candidates must address the essential and desirable selection criteria below with their application  

Essential Criteria 

A relevant Bachelor’s degree or relevant Diploma working towards a Bachelor’s degree (with electives to include subject matter on trauma where available).  

Minimum 2 years’ experience as a case worker or Case Manager working with disadvantaged young people preferably in a residential setting. 

Demonstrated experience and or understanding of Trauma Informed Care and willingness to work within a therapeutic framework. 

Demonstrated skills in negotiation, problem solving, conflict resolution and engagement with the young people to achieve positive outcomes 

Time management skills in a busy environment with many competing priorities 

Demonstrated skills and experience in designing, implementing and reviewing of case management strategies and case plans. 

Demonstrated networking skills with relevant organisations and understanding of the purpose of networking 

An understanding of the responsibilities under the child protection legislation and OCG Child Safe Standards of Residential Care.  

Evidence of collaborative working style and ability to build good working relationships in a team 

Working with Children Certification 

A current driver’s license 

Desirable criteria 

First aid Certificate or willingness to obtain 

Stepping Stone House is an Equal Opportunities Employer and welcomes applicants who have an Indigenous and / or culturally and linguistically diverse (CALD) background. 

Stepping Stone House provides regular supervision and support for all staff and opportunities for professional development.    Salary and Conditions of employment are based on the Social, Community, Home Care and Disability Services Award level 4. Salary packaging is available. 

If you are interested in this exciting opportunity to join Stepping Stone House and have the opportunity to make a difference in the lives of young people – please email your resume and covering letter addressing how you meet the criteria and email it to libby.maher@steppingstonehouse.com.au  

Please note: Child Safety is at the forefront of all work completed at Stepping Stone House. If your application is successful, you will be required to obtain a Working with Children Check, a Criminal History Check and provide consent to be registered on the OCG’s residential youth workers registry.