Aps6 Case Manager X 5

The role is required to provide leadership, control, planning, resource management, performance management and decision making for the Team Membership within the work area.

The APS6 Case Management has reasonable autonomy and accountability to exercise both initiative and judgment to interpret legislation and policy, in the application of practices and procedures to achieve outcomes within the functions. The position is required to provide detailed technical, professional, policy, operational support and advice in relation to complex problems. Where required, the role will coordinate and assist in the strategic planning, program and project management and policy development that support the client’s objectives.

Responsibilities of the role include but are not limited to:

• Maintaining a considerable level of contact with internal and external stakeholders, providing detailed technical, professional, policy, operational support and advice in relation to complex, difficult or sensitive issues.
• Undertaking end to end case management activities, with appropriate line manager input and oversight.
• Resolving matters through case management of AAT applications in relation to reviewable decisions in section 100 of the NDIS Act 2013, including NDIS plan and access decisions.
• Undertaking case management of complex AAT matters, undertaking analysis and developing options for early resolution.
• Obtaining necessary information and advice for the effective resolution of AAT matters.
• Applying alternate dispute resolution methods and advocacy skills, resolving applications and reviews, in keeping with the model litigant principles.
• Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
• Preparing documents detailing resolution options and outcomes at Case Management meetings.
• Assessing and responding in priority and risk matters, including risk that impact the participant, Scheme sustainability and the client.
• Preparing and building participant plans to reflect funded supports.

Key skills required for role:

• Individual Case Management of matters involving risk and vulnerable participants.
• Experience interpreting information and legislation to reach an agreed resolution.
• Decision making skills and the ability to justify decision based on evidence.

Desirable skills to have for the role:

• Knowledge of the NDIS and supports for people with disability.
• The ability to engage easily with a diverse range of people.
• Ability to achieve individual and team goals and targets.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9*** / **********@talentinternational.com for a confidential discussion.