AddressIntroduction Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. Overview Case Manager - Industrial Deafness - Workers Compensation -NSW We are looking for an experienced Industrial DeafnessCase Manager to join our team in the brand new Parramatta Office. In this role, you will manage claims for hearing loss and whole person impairment. You will be responsible for ensuring quality and ethical liability decisions are made within prescribed timeframes under the relevant NSW legislation. This role provides a unique opportunity to provide specialist support and grow your career in an exciting direction. In our expansion as a 2023 start up and disruptor to the current market, you will lend your experience to build and grow the technical expertise, operations and processes across the function How you'll make an impact Your primary responsibility will be to effectively manage and oversee the entire process Industrial Deafness claims within the workers' compensation system. This will involve Managing all aspects of hearing-related workers compensation claims; Arranging medical and factual investigations to assist with the determination of liability and treatment for Industrial Deafness/hearing loss claims; Reviewing and analysing case documentation, including medical and factual reports, employment history, etc; Participating in key business projects and initiatives, such as learning and development. Engaging with insured employers, injured employees, and legal providers in order to achieve the best possible outcomes for all parties; Maintaining accurate and detailed documentation of all interactions and assessments on Guidewire. About you To excel in this role, we are looking for the following experience and attributes: Significant experience in technical or case management roles within a worker's compensation setting, with demonstrated experience in managing Industrial Deafness/hearing loss claims; Knowledge of Workers Compensation Legislation. Exceptional time management and organisational skills; Excellent attention to detail; Highly developed communication skills, with the ability to engage and coach at all levels of organisation; A strategic mindset and approach to work; A strong sense of team and collaboration; What can we offer you? We are committed to providing our employees with a supportive and inclusive work environment. As a Case Manager in Workers Compensation you can expect: Attractive remuneration package commensurate with your qualifications and experience. A flexible working environment that operates a hybrid model of 2 days in the office and 3 days' work from home. Access to Mental Health and Wellbeing Programs Access to purchasing up to 2 weeks of additional leave Access to 9 day week Program Unparalleled career growth and development opportunities, locally and globally Collaborative and supportive team that values open communication, teamwork, and mutual respect. Opportunities for ongoing education and development; Centralisation of several Technical and Legislative functions to empower Claims Consultants to focus on recovery, RTW and service delivery; About us: Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co which has 44,000+ employees worldwide. Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people. In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available. To apply: If this sounds like an opportunity you would be interested in, we would love to hear from you. Click on Apply for this Job. To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
To excel in this role, we are looking for the following experience and attributes: Significant experience in technical or case management roles within a worker's compensation setting, with demonstrated experience in managing Industrial Deafness/hearing loss claims; Knowledge of Workers Compensation Legislation. Exceptional time management and organisational skills; Excellent attention to detail; Highly developed communication skills, with the ability to engage and coach at all levels of organisation; A strategic mindset and approach to work; A strong sense of team and collaboration; What can we offer you? We are committed to providing our employees with a supportive and inclusive work environment. As a Case Manager in Workers Compensation you can expect: Attractive remuneration package commensurate with your qualifications and experience. A flexible working environment that operates a hybrid model of 2 days in the office and 3 days' work from home. Access to Mental Health and Wellbeing Programs Access to purchasing up to 2 weeks of additional leave Access to 9 day week Program Unparalleled career growth and development opportunities, locally and globally Collaborative and supportive team that values open communication, teamwork, and mutual respect. Opportunities for ongoing education and development; Centralisation of several Technical and Legislative functions to empower Claims Consultants to focus on recovery, RTW and service delivery; About us: Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co which has 44,000+ employees worldwide. Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people. In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available. To apply: If this sounds like an opportunity you would be interested in, we would love to hear from you. Click on Apply for this Job. To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Your primary responsibility will be to effectively manage and oversee the entire process Industrial Deafness claims within the workers' compensation system. This will involve Managing all aspects of hearing-related workers compensation claims; Arranging medical and factual investigations to assist with the determination of liability and treatment for Industrial Deafness/hearing loss claims; Reviewing and analysing case documentation, including medical and factual reports, employment history, etc; Participating in key business projects and initiatives, such as learning and development. Engaging with insured employers, injured employees, and legal providers in order to achieve the best possible outcomes for all parties; Maintaining accurate and detailed documentation of all interactions and assessments on Guidewire.
