Address- Full Time Fixed Term opportunity until October 2023
- Based in Speers Point with Hybrid work arrangements | Work From Home flexibility available
- Very competitive salary + benefits (5 week annual leave pro-rata)
About Us
Coal Services is a specialised health and safety scheme that provides an integrated suite of services to help identify, assess, monitor and control many risks in the NSW coal mining industry. Our preventative and responsive services include workers compensation, emergency response, health and training. Our workers compensation business unit is Coal Mines Insurance (CMI) which provides support to employers and injured workers in their recovery.
About the role
We are currently seeking a motivated Case Manager to join our team on a full-time, fixed term basis, until October 2023. We are seeking a self-driven, highly organised professional to proactively and effectively manage Workers Compensation claims to achieve sustainable return to work solutions for the NSW coal mining industry. This is an excellent opportunity for you to assist the team to continue to deliver an excellent service to our clients and injured workers.
Role responsibilities
- Collaboratively develops claims strategies with IMS
- Communicating with relevant stakeholders including but not limited to the worker, Injury Management Specialists, Legal Specialist and Claims Leads
- Proactively manage all aspects of claims management in line with legislation, business rules and policies and procedures
- Participate in business planning to identify opportunities to improve performance or resolve issues
To be successful you will have
- Excellent written and verbal communication and interpersonal skills
- Basic understanding of medical terminology
- Minimum 2-3 years Workers Compensation experience
- Experience in claims management and the insurance industry
- Understanding of the Coal Mines Workers Compensation legislation (desirable)
- An ability to work effectively with all levels of stakeholders including injured workers and allied health professionals
- Demonstrated behaviours aligned to our company values and culture - we care, we work together, we make a difference.
What we offer
- Hybrid working arrangements available allowing you to work from the office and remotely
- Generous remuneration and benefits (5 weeks annual leave pro rata, 20% leave loading, additional company holidays at Easter and Christmas)
- Access to onsite gym, EAP services, free onsite parking
- Reward and Recognition program to celebrate your success
At Coal Services, we want our people to reflect the communities we operate in, and encourage applications from a diverse range of people, backgrounds and experiences.
Coal Services' purpose is 'To Protect'. We take our responsibility to protect the industry that we work in very seriously. Our People, Customers and Community safety and wellbeing are priorities for us, which is why we require, wherever possible, full vaccination for COVID-19.
Successful applicants will be required to complete a background check (including criminal history and references) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens.
Applications close 23 September 2022. Please note applications may be shortlisted and progressed prior to the closing date.
