Case Worker Aged Care Advocacy

Are you looking to join a diverse team making a positive difference?

About CatholicCare NT and the Program

CatholicCare NT is a Catholic social service agency established in the Diocese of Darwin. We provide services throughout the NT, including service centres in Darwin, Palmerston, Malak, Tiwi Islands, Daly River, Wadeye, Jabiru, Maningrida, Katherine, Tennant Creek, Alice Springs, Santa Teresa, Titjikala, Finke and APY lands.

The aim of the National Aged Care Advocacy Program (NACAP) is to provide free, independent and confidential advocacy and support to consumers or potential consumers of Australian Government subsidised Aged Care services (Residential and Home Care), their representatives and their families in Central Australia.

The goals of NACAP are:

• Aged Care recipients understand their rights and responsibilities and actively participate in decision making which affects them
• all Aged Care recipients’ problems and complaints are satisfactorily resolved
• delivering information and education on the rights of people receiving Aged Care services to Aged Care service providers, to improve and maintain the quality of services provided to the recipients of residential and in-home care meeting all accreditation requirements.
• delivering education to consumers and addressing all issues pertaining to Elder Abuse

About the role

The Aged Care Advocate is responsible for providing independent, confidential client focussed advocacy and support for the program to meet its objectives. This position has a particular focus on providing information, education and training to recipients of Aged Care services and Aged Care services providers. The position also ensures that the rights of the elderly are upheld at all times, that they are involved in decisions affecting their lives, and that their needs are met through the delivery of quality services in a residential care or home care setting.

What we are looking for

• Relevant qualification in Certificate III in Aged Care Work or similar including Certificate III in Community Services, or experience in Aged Care services with a willingness to work toward Certificate III in Aged Care Work.
• Strong interpersonal and well-developed communication skills demonstrating cultural competency in communicating with people across a range of diverse cultural groups and other special needs groups both written and oral, active listening and conflict resolution skills.
• Intermediate computer skills including Word, Excel, Outlook, databases, and the ability to use other office equipment including photocopiers and scanners.
• Demonstrated time management skills, the ability to prioritise tasks, write quality reports, client case notes, and input data accurately.
• Willingness and capacity to work according to the values and mission of CatholicCare NT, including the ability to work as part of a team and contribute to the development of the Aged Care Advocacy program.

CatholicCare NT Employee Benefits

• Six Weeks Annual Leave
• Salary packaging option (up to an additional $15,900 p/a)
• Staff rewards program with savings and discounts at over 450 well known retailers
• Access to Wellbeing Centre providing support to a healthier and happier life
• Relocation assistance offered

How to Apply

For a full role description including key selection criteria, please visit our careers website. www.catholiccarentcareers.org.au

Applications Close: 9am Thursday 11 April 2024

Interviews on: Wednesday 17 April 2024 from 1pm to 5pm

Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager.

Applications only progress if made directly through our CatholicCare NT website. Expressions of interest from third party job boards will not be considered.

ALICE SPRINGS

The Northern Territory is one of the most culturally diverse places in the world.

Alice Springs (Mparntwe) is a beautiful town located in the heart of Australia, known for its stunning natural beauty, rich cultural heritage, with strong Indigenous presence and vibrant community and art scene. The town is surrounded by stunning red desert landscapes, dotted with ancient rock formations, and home to a vast array of unique flora and fauna.

Alice Springs attracts visitors from all over the world, be it for the quirky and humorous Henley-On-Todd Regatta, camel racing, or the many opportunities to learn about the local Arrernte culture.

In this role you will have the privilege of working closely with local and aboriginal families and the experience of immersing yourself in an amazing part of the world.

This is an extraordinary opportunity to learn about yourself, other cultures and grow professionally at the same time as making a positive difference in the lives of others.

Safeguarding Children & Young People

CatholicCare NT is committed to maintaining zero tolerance of child abuse and neglect, and the safety and wellbeing of all children and young people who access our activities, programs, services and facilities.

Employment is subject to obtaining a satisfactory National police check and Working with Children (Ochre) Card.

If you have resided in an overseas country for 12 months or more in the past 10 years, this position requires you to  complete an International Criminal History check (ICHC) prior to you employment commencement date. The outcome of the initial screening check must be satisfactory.