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Form of workCasino Gaming Attendant
Country Club is a premier resort and entertainment destination in Launceston, Tasmania. We offer a range of accommodation, dining, and leisure options for our guests, as well as a world-class golf course, a casino, and a convention centre. We are part of the Federal Group, Tasmania's leading tourism and hospitality operator.
Position overview
As a Gaming Attendant at Country Club, you’ll play a crucial role in ensuring that our guests have an unforgettable experience during their visit. Your exceptional customer service skills will shine as you engage with guests, assist with enquiries, and contribute to maintaining a vibrant and positive atmosphere. Your passion for learning will enable you to adapt to the ever-evolving casino industry.
Once competent as a Gaming Attendant you will be given opportunities to upskill into Table Gaming, Cashiering or Member Services.
You’ll receive competitive remuneration and entitlements, free on-site parking, meals and laundered uniforms as well as a range of food, beverage, retail, service and accommodation discounts.
As a successful candidate you will:
- provide memorable customer experiences with your welcoming and friendly attitude and handle concerns with patience, empathy, and professionalism;
- be eager to learn about casino games, policies and industry regulations;
- participate in training programs to enhance your skills and knowledge;
- be motivated to progress your career pathway in gaming through multiskilling opportunities in Table Gaming, Cashiering and Member Services;
- have the flexibility to work a variety of shifts (day and night) across all seven days of the week in a highly regulated environment;
- be of legal age (18 years), hold or be able to obtain, a Special Employee Casino Operative Licence and Responsible Gambling Services certificate;
- all new employees must also satisfy a fitness for work assessment.
What we offer:
- competitive compensation and benefits package;
- opportunities for career advancement within the casino industry;
- supportive and inclusive company culture that values teamwork and excellence;
- ongoing training and professional development opportunities;
- chance to be part of a team that contributes to the excitement of the casino experience.
How to apply:
Please submit your resume and a cover letter outlining your customer service experience, your enthusiasm for learning and how you see yourself contributing to the role of Gaming Attendant at Country Club. If you have any queries, please contact Ivan Wilkin (People and Culture Business Partner) in confidence on 6335 5772.
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