AddressJoin the LUSH Carousel team and love what you do!
The roleAs a Sales Assistant, you will be the face of LUSH and help to spread the love of our products to each customer who walks in the door! This role is a casual position and you can expect to receive varied numbers of hours week by week, adapting to the needs of the business. This is an opportunity to gain experience working with a leading retailer in the largest LUSH store n WA, and gain skills and training that will be valuable and transferrable across many career industries.
The Carousel team are looking for a team member who shares their passion for exceptional customer service and will add to their supportive team environment. The successful candidate will have strong initiative and intrinsic motivation to uphold personal performance, has the ability to work quickly and independently and will have a basic knowledge of LUSH and our ethics. Previous retail experience is a must. You will also need to have 3 days availability, including Thursday nights and one weekend day as well as flexible availability moving into the Christmas season.
Core ResponsibilitiesHaving genuine enthusiasm when serving customers and displaying the highest level of LUSH customer service.
Taking customers on interactive store tours and finding them the perfect products.
Demonstrating products and creating experiences with customers.
Maintaining thorough product knowledge, referring to key ingredients and describing their benefits with confidence.
Assisting with other stock or sales related tasks when needed - we work as a team!
Has 2+ years customer service and/or retail experience.
- Thrives in a fast-paced environment.
Has flexible availability to meet the needs of the business (minimum 3 full days per week including Thursday nights and one weekend day).
Is a genuine people-person, and loves to help others.
Has a strong ethical compass and is passionate about our brand values.
- Is a fast learner and wants to soak up knowledge about all things LUSH!
LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program. Our Carousel Store is the largest store in WA, and the team here pride themselves on being customer-focused and maintaining the highest level of product knowledge!
We offerFull training and a supportive learning environment.
A progressive work environment that celebrates diversity.
A generous discount on LUSH products keep you smelling and feeling fresh.
A welcome pack of LUSH products and eco-friendly goodies.
Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.
- Award wages plus Sunday penalty rates of 200%.
Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on 12th June 2024, so apply as soon as possible!
At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.
