Category Insights Manager

Firstly, what we offer you!

• Open office layout (in a great location – Richmond) which promotes collaboration, conversation and teamwork to drive results
• A flexible, remote-friendly work environment where people can enjoy a mix of WFH and in-office collaboration
• 2 days paid volunteer leave per year
• Free 7Eleven coffee and snacks in the office
• 15 weeks paid parental leave
• Social club, Open committee with regular events
• A strong focus on your development including unlimited access to Linkedin Learning

We are human centred organisation and our people are at the core of everything we do. This is a true place to learn and grow whilst developing your career. Through our agile structure, we enable our employees to drive their own work with a lot of autonomy, and very importantly - have fun along the way!

The role

We are seeking a highly analytical and results-driven Category Insights specialist to play a vital role in supporting our product, trade-planning, and category data streams. In this role, you will be responsible for developing and delivering Category Insights and reporting, ultimately driving better outcomes for our categories, stores, customers, and business. You will leverage your strong insights and analytical skills and passion for data-driven decision making to identify trends, provide insights, and help shape the future of 7-Eleven's product strategy.

Key Responsibilities:

• Support our product and category teams with strategic insights, reporting, and analysis ensuring data accuracy, consistency, and usability across the business.
• Lead our test and learn agenda within the category teams supporting initiative across pricing, promotional effectiveness, range, NPD and supplier related activities.
• Maintain a regular insights generation and reporting cadence for our trade-planning teams, providing timely and actionable insights to relevant stakeholders.
• Collaborate with cross-functional teams to develop and implement data-driven product and category strategies to drive growth and profitability.
• Assist in the development and refinement of Category Insights, customer profiling, and store clustering methodologies.
• Support ad hoc analysis and reporting requests, as needed.
• Be the point of contact with our data agency, working with them to refine reporting and analysis capabilities, drive commercialisation and foster continuous improvement.

About you

• Extensive experience in customer insights with specific experience in category and commercial analysis, within a retail or FMCG organisation or agency side supporting these types of organisations
• Strong analytical skills with the ability to analse complex data sets and draw meaningful and actionable retail and Category Insights.
• Proficiency in data analysis tools (Excel, Q, SPSS, etc..)
• Experience with data visualization tools (e.g., Tableau, Power BI) is preferred.
• Knowledge of SQL and/or other data query languages is a plus.
• Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.
• Strong attention to detail and commitment to data accuracy.
• Passion for retail and a deep understanding of customer needs and preferences.

At 7-Eleven our people are at the heart of everything we do. The rich diversity that every individual brings makes the ordinary moments extraordinary for everyone.

We are committed to creating a workplace that fosters inclusion and celebrates diversity, where every single 7-Eleven team member feels heard, valued, and respected no matter who you are or what diverse characteristics reflect your unique identity.

To find out more about our current opportunities follow us on LinkedIn or view our careers page.