Central Intake Officer

As the face of Gateways Support Services, provide participants access to supports and services, to assist them achieve their goals.

• Provide participants with access to supports and services
• Full time permanent role with salary packaging available
• Hourly rate starts at $35/hour

Gateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life. Our staff are made up of mountain bike riders, comedians, skiers, surfers, video game superstars, movie buffs, musicians, cat people, dog people and more… At Gateways we all have one thing in common, the passion to support people with a disability and make every day better. 
 
The role:
As a member of the Central Intake Team based in North Geelong, you will take an active role in delivering a best-practice, holistic team approach to provide Gateways participants access to supports and services which will assist the participant to achieve their goals.
 
The successful applicant will demonstrate:

• Strong communication and relationship building skills. 
• Organisational skills, the ability to set objectives and meet deadlines.
• Accuracy and attention to detail in their work. 
• Excellent time management skills, with the ability to prioritise tasks effectively.
• Efficiency in a fast-paced environment.
• Well-developed problem solving skills, and a willingness to demonstrate initiative, bringing new ideas to the table to solve problems/improve efficiencies.
• Knowledge of the NDIS, other funding bodies and the disability sector.
• While not essential, CareLink and Proda skills would be advantageous. 

The successful applicant will be required to have or willing to obtain prior to starting: 

• NDIS Workers Screening Check Clearance
• NDIS Workers Orientation Module completion
• Working With Children Check (Employee)

Why work at Gateways? 

• Competitive pay & penalty rates.  
• Continuous learning and development opportunities.
• Great career prospects with a reputable organisation. 
• Employee Assistance Program – access to a professional counsellor for you and your direct family members. 

To obtain a position description and for more information before applying, please email ***********@gateways.com.au 

Gateways welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds. 
 
Child safety and wellbeing is embedded in Gateways leadership, governance and culture. We have zero tolerance of child abuse. We have vigorous recruitment and screening processes for all employees and volunteers. 

We're eager to welcome dynamic individuals to our team and want to ensure we don't miss out on great talent. To expedite our hiring process, we'll be assessing applicants as we receive their submissions. Therefore, we encourage all interested candidates to submit their applications without delay.
Additional information

• Provide participants with access to supports and services
• Full time permanent role with salary packaging available
• Hourly rate starts at $35/hour