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SalarySome career choices have more impact than others.
At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
As a Channel Performance Business Analyst you will play a vital role in helping the Channels Leadership team develop the underlying analysis to drive sales and operational effectiveness. In this role you will work with complex data to build and drive insights to improve revenue and streamline operational, including preparation of insights packs to Channel Leads for Sales and Service sessions.
Responsibilities:
- Enhancing the Sales Funnel/Conversion efficiency across Customer Channels of choice
- Evaluating channel processes and digital features to establish time, revenue and cost parameters and make innovative recommendations that will positively impact the business and grow profitability.
- Supporting the Control Assurance Team with process excellence
- Identify Automation Opportunities
- Generate insights through data provided to assist in Branch optimization.
Requirements:
- Relevant experience in a similar capacity
- Strong data analysis and modeling skills
- Effective communication skills
- Exceptional planning and organizational skills with the ability to prioritise tasks
- The ability to exercise independence, use sound judgement and initiative
- Sound technical skills and familiarity with current relevant technologies
- Understanding of relevant regulations and compliance requirements relating to Retail Banking
We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australia
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.
