About us
We are a private organisation focused on delivering high quality education and care at our services in various locations. Our head office is based in Parramatta and we are looking for a reliable Childcare Administrator to look after the administration of the services.
Qualifications & experience
- Quaification in Early Childhood and current WWCC
- Knowledge of the Child Care Subsidy (CCS) and processes to assist families with payment of fees (desirable)
- Demonstrated administration, organisational and time management skills
- Ability to handle multiple tasks in an accurate and timely manner
- Demonstrated numeracy, accuracy and attention to detail
- Well-developed computer skills
- OWNA and MYOB experience (desirable)
- Excellent written and oral communication skills
- Effective relationship building and interpersonal skills with a customer orientated focus
Tasks & responsibilities
- Provide accurate and timely information and customer service in a professional manner
- Develop positive relationships with staff, children, families and other stakeholders
- Responsible for a variety of processes including but not limited to, email management, processing direct debit fee charges in OWNA, data entry, managing OWNA processes, reporting, processing funding applications, and recording and maintaining enrolment records
- Provide administrative support to a range of internal and external stakeholders, including filing, updating records, ordering resources, food and consumables supplies, archiving records, answering phone calls
- Set up administrative systems and procedures to ensure work is completed to a high standard
- Working with the Centre Directors to enrol new families including waitlist maintenance,providing up to date on boarding material and maintaining a high level of utilisation
- Maintain and ensure confidentiality at all times when exchanging information with families and staff
- Manage and organise staff documents and do compliance checks to ensure records are up to date
- Assisting in the recruitment process, placing ads, following up on payroll documentation
- Processing of payroll each fortnight
- Management of Compliance records and completing compliance checklists to ensure the service is up to date.
- Perform any other duties as requested by the Operation Manager consistent with the position.
Benefits
- Management support and mentorship
- Monthly Paid Staff Outings
- Ongoing training
- Based at head office in Parramatta, walking distance to transport and Westfield shopping centre
- Employee discount benefits for a range of popular retailers such 4% to 15% off major stores such as Woolworths, Big W, Kmart, Ikea, Iconic and hundreds more