Children’s And Family Intake And Care Coordinator

Children’s and Family Intake and Care Coordinator  

Wellbeing and Primary Mental Health - Loddon Children’s Wellbeing Local (LCHWL)

Allied Health Processionals EA 2021 – 26

32 hours / fortnight

Permanent Part Time  

The Loddon Children’s Health and Wellbeing Local (LCHWL) provides a range of health and wellbeing services to children up to 11 years of age who may be experiencing some challenges including, developmental, emotional, relational or behavioural concerns. Services are available to families across the shires of Campaspe, Central Goldfields, Loddon, Macedon Ranges, Mt Alexander and Greater Bendigo. The LCHWL is an innovative model of care that is co-designed with paediatric service providers and people with lived experience, to provide a system response that improves access to primary and tertiary care across the Loddon region. Services provided through the LCHWL include paediatric health, mental health support, parenting support, specialist assessments, allied health, family services and Care coordination. The LCHWL has recently been established in response to the Royal Commission into Victoria’s Mental Health System.

The Child and Family Intake and Care Coordinator plays a key role in supporting accessible and coordinated services for children aged 0 to 11 years and their families across the Echuca Regional Health (ERH) catchment. This role is part of a larger care system within the Loddon Children’s Wellbeing Local (LCHWL), a consortium of partner organizations working together to support system navigation and ensure timely access to primary and tertiary care for vulnerable children with complex needs.

Key responsibilities of the Child and Family Intake Coordinator include:

• Intake and assessment: Handling initial inquiries from families and conducting assessments to determine the level and type of support needed.
• Strength-based and Family-centered approach: Applying a holistic, child- and Family-centered approach to care, focusing on the strengths and unique needs of each child and Family.
• System navigation: Assisting families in navigating the care system, providing guidance and support to access appropriate services and resources.
• Coordination and collaboration: Working with other professionals and organizations within the LCHWL consortium to coordinate care and provide integrated support.
• No wrong door approach: Ensuring a seamless experience for children and families, regardless of the point of entry into the system, and facilitating access to necessary services without barriers.
• Follow-up and continuity of care: Following up with families to ensure continuity of care and ongoing support as needed.

Our team requires someone who has:

• Proven experience working in similar setting (including at least 2 years in a paediatric specific role)
• Relevant tertiary qualifications in a mental health discipline
• Excellent time management and organization skills
• Demonstrated problem solving and decision-making skill
• High level interpersonal skills

Working for ERH 

At ERH we offer a supportive and inclusive culture that offers opportunity for growth and development.  As well as that we have a fantastic range of benefits for our employees, including:

• Generous salary packaging opportunities, to increase your take-home pay each fortnight
• Experienced and supportive leaders, who genuinely care about their team
• Staff health and wellbeing programs
• Genuine opportunities to broaden your skillset, and progress in your career
• An independent and confidential Employee Assistance Program for yourself and Family members
• Free onsite parking

Applications for this role are to be made online via the portal on our website.

ERH is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally, linguistically and gender diverse people and, mature aged people. For further information on the role please refer to the position description.

**This position requires completion of a satisfactory National Police Check and (where relevant) provision of a Working With Children Check and check on the Disability Worker Exclusion Scheme prior to appointment.  In addition, this position requires evidence of vaccination status for COVID-19.