Claims Administration/Triage Officer

An exciting opportunity has arisen to join a well-established loss adjusting firm recognised as being one of the best in the industry.

AIM Insurance Services whose focus is on a positive claims experience has seen substantial growth over the last few years. Insurers, brokers and more importantly, policyholders appreciate the extra time, attention and care given to them throughout the claims process.

An opportunity has arisen for an experienced claims administrator to join the team to ensure that AIM can continue to make a real difference. This is a front-line position and crucial to the claims experience and process.

The primary role includes the following:

1. Initial receipt and review of incoming claims
2. Initial review of claim documents
3. Initial contact with the policyholder and broker
4. Arranging any emergency repairs or make-safe
5. Lodgement of the claim to the AIM internal system
6. Allocation to the Loss Adjuster

Secondary role includes:

1. Assistance with ongoing claims
2. General administrative duties

The position would suit an experienced claims professional who is keen to take their career to the next level. Building repair knowledge would be an advantage.

The package includes the following:

1. Office based at Flinders Park
2. Work from home one day per week
3. Attractive salary
4. Great team and family environment

Please apply in writing to ****@aimis.com.au. Only candidates shortlisted for interviewed will be contacted and interviews will be held in person at the office. Closing date for applications is 15 March 2024