Cleaning Division Manager

We’re looking for someone with cleaning expertise to help us run The Local Guys Cleaning division. If you know the ins and outs of cleaning, and also have a flair for sales, this is the perfect opportunity for you. The successful candidate will be involved in the exciting growth of our Cleaning Division, working to onboard, train and support new Franchise Partners getting started in the Cleaning industry. 

We know that the demand for cleaning services will never go away, so this is an opportunity perfect for someone who wants to be a part of a thriving company and growing division. This position provides a lucrative opportunity for bonuses and commissions for the right candidate that’s hungry to be a hands-on part of our expansion.

We’re a franchise that can’t be stopped. With only 4 years under our belt, we’ve already grown to over 50 franchises in Australia and New Zealand, over three divisions; Electrical Test & Tagging, Pest Control and Cleaning. 

Our Franchise Partners run their own cleaning businesses, and our Adelaide-based Head Office is the central hub of operations. Dedicated to ‘setting our Franchise Partners up for success’, if you genuinely want to contribute to changing the lives of people across Australia by helping them establish their business and succeed long term, this is the perfect role for you.

The perfect person for this role has passion, is hungry to help our Franchise Partners succeed, and wants to be a big part of growing something incredible. 

They would possess:

• Experience in providing Cleaning Services such as: Domestic, Commercial, End of Lease cleans.
• Sales experience: Comfortable speaking on the phone and answering questions.
• Leadership Skills: The ability to support Franchise Partners to succeed in their businesses.
• Great problem solving and customer service skills.
• Confidence: The ability to stand up and demonstrate and train new Franchise Partners the skills they need to complete cleaning services to the highest level.

Procedures:

• Assist in maintaining and updating cleaning policies and procedures to align with industry best practices and company objectives.
• Ensuring all team members adhere to established policies and procedures.
• Investigate and address any compliance breaches from set policies.

Training and Development:

• Conduct ongoing training sessions to enhance the technical cleaning skills and knowledge of new, onboarding Franchise Partners.
• Establish and enforce quality control measures to ensure services meet or exceed company standards.

Franchise Sales

• Completing discovery calls for new enquiries to discuss the franchise opportunity. 
• Guiding potential franchise candidates through initial enquiry, to Franchise Agreement.

Team Leadership:

• Provide leadership, guidance, and motivation to the Cleaning division team.
• Foster a positive and collaborative team environment.
• Address personnel issues promptly and professionally.
   

• Must have the experience and knowledge to be able to train people in Domestic and Commercial cleaning practices.
• Must have full working rights to work in Australia.
• Proven experience in a cleaning management or supervisory role.
• Strong understanding of cleaning industry standards and best practices.
• Strong IT Skills, with experience with Microsoft Office products(Word, Excel, etc.).
• Exceptional leadership and interpersonal skills.
• Excellent organisational and time-management abilities.
• Sales Skills
• Attention to detail and a commitment to quality service delivery.
• Strong problem-solving and decision-making skills.

Before submitting your application, we strongly recommend that you take a look at our website and watch our podcast episodes linked below to understand more about who we are, and what we do.

https://thelocalguyscleaning.com.au/

About Jarrad, the Director and Founder: https://youtu.be/rI71J_r5Wuo 
 

If you are a dedicated and experienced Cleaning Manager with a passion for ensuring service excellence, we invite you to apply. Please submit your resume, along with a cover letter highlighting your relevant experience and outlining your approach to training and maintaining service quality. Applications without a cover letter will not be considered.