Client And Community Services Coordinator

Client and Community Services Coordinator

Brunswick

• Full-time, rewarding, and diverse position.

• Energetic and supportive team.
• $100,000 - $105, 000 base plus super (SCHADSI Award).
• Salary Packaging.

Are you seeking a rewarding role supporting, advocating, and contributing to the Community Services sector?

PRONIA, meaning ‘to provide’, is an established not-for-profit Community Services agency with a rich 50-year history servicing the needs of Victorians, including the Australian-Greek community. We advocate for the vulnerable and provide services to meet current and emerging multicultural community needs including aged care, NDIS, early education, and family & community programs.

This is a great opportunity to combine your interest in the community sector and your commitment to enhance the lives of our community members.

Reporting to the Family & Community Services Manager, you will be responsible for the delivery, development and planning of Case Work, group work, small project oversight, staff supervision and student placements.

Key Responsibilities

• Provide expert guidance, support, resource, and supervision to case workers, students on placement and support other internal and external colleagues as required.
• Ensure that client matters are responded in accordance with organizational and legislative requirements.
• Ensure that funded programs meet deliverables and reporting requirements are met to fulfill agreements.
• Explore opportunities in collaboration with other internal programs and external to PRONIA, aimed to enhance service delivery and promote the organization’s objectives.
• Develop and implement strategies to address specific areas of concern related to the Greek community, identify, and implement strategies to meet needs.
• Explore opportunities and undertake activities which have the potential to increase funding to aide delivery of services to the community.
• Review and develop policy and procedures to enhance service delivery and provision and to meet continuing improvement requirements.
• Undertake media work and public engagements to resource community groups /organizations and promote PRONIA’s work.
• Undertake duties in consultation with the Manager, which promote, develop, and enhance the work of the unit and the organization.
• Arrange supervision, performance appraisal and learning opportunities to case work staff and students to meet organisations aims and student learning goals.
• Ensure adherence to WHS policy and procedures and safe working practices.
• Establish and maintain effective working relationships with Community Services and educational institutions to represent the needs of CALD communities and promote the work of the organization.
• Undertake media work and public engagements to resource community groups /organizations and promote PRONIA’s work.

Role Requirements

• A relevant tertiary qualification in Social Work, Psychology and/ or Behavioural Sciences at degree level.
• Minimum of 2 years’ experience in a similar role.
• Demonstrated capability in supervision of community service professionals and students.
• Demonstrated capability in the delivery of direct client services.
• Demonstrated capability in managing program deliverables within timelines.
• Awareness of the needs of Australian Greek community and more generally CALD communities.
• Well-developed English written and oral skills, fluency in Greek language.
• Excellent time management and problem-solving skills.
• Clear Criminal History Record Check.
• Working with Children Check.
• Current driver’s licence and access to own vehicle.

What we offer

• Energetic and Supportive team environment.
• Award pay rate according to the Social, Community, Home Care & Disability Industry Award 2010 (Range: $51.90ph - $54.19ph) depending on qualifications and experience.
• Salary packaging (benefit from free tax earnings up to an annual cap amount of $18,550).
• Access to EAP.

How to apply

If you are interested in applying for this role, please submit your resume and a cover letter via our careers page:

https://jobs.employmenthero.com/jobs/organisations/61c77df3-7562-423c-a7ff-eb07b0503de7

For further information regarding this role, please contact Eddy from the People and Culture team at hr@pronia.com.au

Position Description

https://drive.google.com/file/d/1kP6CmND-IzMPQWlvXnlrN-2DArJaaBzM/view?usp=sharing

Closing date: 11 March 2024.

PRONIA is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.