Client Programs Assistant

Guide Dogs Queensland is a leading provider of services to Queenslanders living with no or low vision. Voted one of Australia’s most trusted charities, and with thanks to the ongoing support of the community, we help people with low or no vision reach their goals and experience everything life has to offer. Our services are all tailored to ensure everyone can fulfil their potential and live life the way they choose.

The role

A rewarding opportunity exists for an experienced Client Programs Assistant to join our Client Services team at Guide Dogs Queensland, based at our head office in Bald Hills.

This is a casual position offering a minimum of 10 hours per week working to support our clients in various programs offered (with availability to work overnights and weekends when required). This role will deliver life-skills programs, recreational activities, and community-based services to our clients with low or no vision to meet their individual goals. This is not a high-needs support worker role.

The successful applicant will participate in supporting an existing multidisciplinary team of staff in the delivery of programs, camps and classes and work with a range of people of all abilities and ages.

The position is also responsible for:

• Report writing which includes gathering and presenting client feedback.
• Assisting funded clients with activities in and around their home and in the community.
• Providing supervision and support for adults, young people and children whilst residing at Guide Dogs Queensland.
• Providing support and assistance with meal preparation and orientation to the environment.

About You

We are looking for a candidate who can demonstrate:

• Experience in working with and the ability to effectively connect with people of all abilities, ages, and backgrounds
• An understanding of the different types of vision impairment faced by Queenslanders
• Excellent people skills, including strong communication skills
• A current First Aid qualification
• An Open driver’s licence
• Availability to work afternoons and overnights

Additionally, candidates who can demonstrate any creative and/or lifestyle skills that could be shared with small groups and a willingness to teach our clients these skills are highly desirable.

Benefits

• Attractive and fair remuneration package based on industry benchmarking
• Salary packaging options - up to $15,900 tax free per year
• A rewarding career that makes a real difference
• Great location, beautiful campus
• Wellness initiatives and an Employee Assistance Program

Guide Dogs Queensland has standards of conduct for employees and volunteers to maintain a safe and healthy environment. Our commitment to these standards requires that we conduct background referencing for all persons who will engage in direct and regular involvement with children, young people, and vulnerable adults.

You may also be required to complete video interviews, psychometric testing, and/or a medical check as part of the application process.

How to Apply

For more information about our role and to view a position description, please visit our Guide Dogs Queensland website.

Please click on the 'Apply' button to submit your resume and a cover letter explaining your suitability for the role.

Applications close Friday 29 March 2024.