TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.Administration Assistant to work on our Flu Vaccination Program.The role involves assisting our Vaccination Program Coordinators in all aspects of a national Vaccination Program from planning to delivery of workplace vaccination
clinics. The successful applicant will be responsible for ensuring the program is
delivered to the standard of the company and meets all the needs of our clients.Providing professional customer service to our clients and participants is essential for this role, as well as a willingness to support the wider team.This is a great entry-level position for someone looking to transition into the health industry or get further experience.Responsibilities of the role will include:
- To effectively assist vaccination coordinators in all aspects of their program delivery
- To handle customer queries via telephone and email in a timely and professional manner
- To assist in the organisation of vaccination sessions in line with client briefing and expectations
- To liaise with the vaccination coordinators on staffing requirements, nurse
- schedules, marketing material and booking system requirements
- To ensure compliance with cold chain management and the provision of all
- nurse equipment requirements
- To liaise with the immunisation nurses on shift allocation and provision of clinic information and compliance with state regulations.
- Complete reporting requirements and data collection within protocol
- Accurate and organised data tracking and reporting
- Assist nurses with the pick-up and drop-off of supplies at the beginning and end of weekdays
- When required, provide additional support or reports to clients when needed
- A bachelor’s degree in a health-related field (e.g. health science, exercise, nutrition, nursing etc)
- Knowledge of vaccination processes or procedures Desirable Skills and Experience
- A bachelor’s degree in a health-related field (e.g. health science, exercise, nutrition, nursing etc)
- Knowledge of vaccination processes or procedures
- Working knowledge of Microsoft office programs, e.g. Word, Excel,Outlook
- High level interpersonal skills.
- Good understanding of project management processes.
- Effective time management and organisational skills.
- Strong skills to communicate with people from a wide range of occupational groups.
- Effective communication skills with key stakeholders and the ability to identify and respond to client requirements.
- Excellent written & oral communication skills