Join our team: Customer service assistant at Australian Ears and Hearing Care
Are you passionate about making a difference in people’s lives? Australian Ears and Hearing Care, a leading provider of hearing solutions, is looking for a dedicated customer service assistant to join our dynamic team. This is an incredible opportunity to contribute to a mission that focuses on enhancing auditory health and wellness.
Key Responsibilities:
Efficiently handle incoming phone calls to assist clients with enquiries and appointments.
Ensure excellent service standards and maintain high customer satisfaction.
Meet and exceed personal and team Key Performance Indicators (KPIs).
We are looking for someone who:
Demonstrates exceptional communication skills and a friendly phone manner.
Use analytical skills to interpret performance data and implement strategic improvements.
Maintain high productivity and efficiency under pressure in a fast-paced environment.
What We Offer:
A supportive and engaging work environment where you can truly make an impact.
Opportunities for professional development and advancement.
A competitive salary with a comprehensive benefits package.
Location: Northlakes Shopping Centre, Marrara, NT, Darwin
Hours: Casual or Part-time (20 hours) Monday to Friday
Salary: competitive, commensurate with experience
Desirable:
Previous experience in the hearing industry is desirable.
If you believe you have the dedication and skills to become a part of our team, we would love to hear from you. Apply today and help us make a difference in the lives of those with hearing challenges!
Please submit your resume and a cover letter outlining your suitability for the role to *****@aaahc.com.au.
Australian Ears and Hearing Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.