Client Service Supervisor

Every ISS employee, or “placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.

ISS IS A PLACE TO BECOME WHAT YOU WANT

ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive, and enjoyable – delivered to high standards by people who care.

ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER

With over 485,000 employees throughout 46 countries ISS is a company of belonging.

” Connecting People and Places to Make the World Work Better”.

About the Role:

We have an opportunity for Client Service Supervisors to join our team to cover the ST. George Area supervising and assisting the Manager with multiple government sites.

You will be responsible in assisting day to day operational needs for your area and meet with clients to ensure the teams are delivering the most effective cleaning services.

You will demonstrate sound understanding of cleaning operations, utilise your strong administration and financial skills, whilst also delivery service excellence to all external and internal stakeholders.

Role Responsibilities:

• Manage frontline employees’ rosters, pays and cleaning practices
• Liaise with the Client and our Employees on a regular basis
• HSE experience in toolbox talk and risk assessment
• Professional presentation and customer service focus
• Ability to develop and maintain strong working relationships
• Working knowledge of work health and safety

Minimum Criteria:

• Experience in cleaning operations
• Experience with supervising team members
• Already hold or prepared to obtain a Certificate IV in Asset Maintenance
• Ability to work productively with limited supervision in a team environment or alone
• Must hold a driver licence
• Exceptional communication and technology skills 
• Can do attitude and willing to jump in to ensure service delivery is achieved where required.
• Must have full time work rights.

So, what is in it for you?

Joining our team means surrounding yourself with talented, driven professionals who are passionate of what they are doing.

• Attractive salary + super + use of car + fuel 
• Onsite parking is available
• Opportunities to develop your career within our global organisation
• Access to staff discounts with partner companies
• You will form and develop an enormously successful team who outperform year on year

This position requires you to be able to hold and maintain satisfactory employment screening, such as a Working with Children, NSW POLICE clearance and Government Clearance.

To apply for this role please click on the 'apply' link and complete the online application. You can review your application status and keep up to date with our current vacancies by visiting our ISS Careers Website:

http://www.au.issworld.com/our-people/Careers

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website www.au.issworld.com.