AddressAbout the Opportunity
As a Client Services – Community, you will play a pivotal role in managing and assisting in the growth of our clients and internal teams. This role is responsible for ensuring a seamless administrative support across our Care Coordinators and clients, delivering exceptional customer service to our clients via incoming calls, emails, and other forms of communication.
In this role you will be able to demonstrate your administrative qualities in an environment that is known for its dynamic culture and ever-changing atmosphere.
About You
You have previous experience in Customer Service and demonstrate a high efficiency to customer engagement.
You are able to multi-task and prioritise. Have strong written and oral communication skills.
You are kind, even when a bit stressed out, dynamic and energetic. You are also flexible and adaptable to change.
You will be able to learn and adapt quickly to updated knowledge surrounding ECH services, programs, and events within the wider business to provide accurate information to clients.
You are passionate about caring for people in the community and will contribute your ideas and hard work to make ECH better every day.
About Us
At ECH, we’re proud of what we do, how we work together and the impact that we have on people’s lives. We believe that our people drive our success and how we work together is as important as what we deliver. We are integrating work and life and embrace technology and new ways of working to support a new level of flexibility for our people.
We’re always in search of new ways to improve the lives of older South Australians. To achieve this, we grow our people. Everyone has the opportunity to grow, develop and build their career with ECH and to take part in continuous learning, because we know it makes us better. We also seek out and celebrate diversity in all its forms and tap into the richness of ideas, experiences and perspectives that it brings.
Some Perks for You
As part of a not-for-profit organisation, you will be able to salary package up to $18,549 per year to reduce your tax. We also offer a range of other benefits such as paid parental leave, EAP, discounted gym membership and discounted health insurance.
You will be provided with full training and support including all equipment that is required to succeed in this role.
If you need more reasons to join ECH, have a look through our website to see the amazing ways in which we support ageing South Australians. While you are there, check out the videos on our Employment page from some of our amazing staff and hear about their jobs and why they love working for ECH.
Katelyn Pearce, HR Officer is taking applications for this role. Applications close: 28 May 2024 at 5pm. We will be reviewing applicants as they come in and will act quickly to secure the right person.
If you’re a person living with a disability, you’re from a culturally or linguistically diverse background, part of the LGBTI community or an Aboriginal or Torres Strait Islander person we definitely want you to apply for this role. If you need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.
Head over to our website to see the full position description
So, if you think this might be the job for you and you feel aligned to who we are and what we do then we’d love you to APPLY NOW.
In submitting your application, you agree to our ECH Recruitment Process Terms and Conditions
