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Form of work- $67,013 - $79,723 + up to 15.4% superannuation - ASC Grade 3
- Canberra
- Ongoing Full Time
Applications close at 11:30pm AEST FRIDAY 3 MAY (late applications will not be accepted).
The Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men’s and Women’s Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians.
Are you up for the challenge?
About the team – The Campus Experience Branch coordinates and optimises access to the on-campus venues and facilities for a diverse range of clients including National and State Sporting Organisations, sporting clubs, school groups, tourists, general public, event and sporting promoters. This includes a key focus on providing our clients effective delivery, coordination and superior customer service to run successful camps, conferences, tournaments and events on the Canberra campus, partnering across the ASC to effectively deliver these services for our stakeholders.
About the role – As a Client Service Coordinator within the Campus Experience Branch, your responsibilities will include, but are not limited to;
- The coordination and provision of site facilities and services to ensure the effective delivery of events, high performance sports camps and community facility use held on the AIS campus
- Liaising and collaborating with internal and external stakeholders to understand strategic requirements and objectives and work together in delivering these activities to a high standard
- Coordinating, managing and resolving facility bookings and scheduling to mitigate any conflicts that may arise
- Effectively manage your assigned portfolio through the utilisation of event management software to ensure effective coordination and delivery of high-quality training, facility and event services
- Across a 7-day week operating environment, ensuring the requirements of site users and high-performance camps are prepared and delivered appropriately, while maintaining the integrity of the multiple training environments that exist on site
- Occasional inclusion in on-call roster that requires/may require weekend work, or outside ordinary work hours
About you –
- Demonstrated experience in bookings and coordination of events within a high performance sports environment
- Strong value for providing excellent customer experience and handling sensitive situations in a mature and effective manner
- Passion for delivering high quality outcomes with a considered attention to detail
- Effective written and verbal communication skills
- Demonstrated experience working with, or willingness to learn, advanced booking management systems
- Can-do attitude!
This position is offered as an ONGOING position.
Why work with us?
We have offices located in Canberra, Melbourne and Sydney. Across all locations, we offer:
- Options for flexible working arrangements.
- Annual allowances towards training based on individualised career goals.
- Access to a customised ASC L&D calendar for ongoing professional and career development.
- Generous superannuation scheme with up to 15.4% employer contributions.
- Corporate discount on AIS Shop merchandise.
- Access to Clearinghouse for Sport, an information sharing platform for Sporting professionals.
Additionally, our Canberra campus offers:
- Free onsite parking
- Onsite facilities including café, dining hall, gym, and swimming pool.
- Priority placement for your children to access the award winning, onsite AIS Caretaker’s Cottage Childcare Centre.
If you have any questions about this opportunity, please contact:
- Contact Officers: Natalie Kolobaric and Stephanie Backer
Email address: ***************@ausport.gov.au - ***************@ausport.gov.au
Eligibility
- To be eligible for employment with the Australian Sports Commission, it is preferred that applicants are Australian citizens or permanent residents of Australia.
Notes
- The ASC is committed to protecting children from harm. We require all applicants that will work with children to undergo screening processes prior to appointment.
- Should a merit pool be established for this position, it may be used to fill ongoing or fixed term opportunities as they arise within 18 months from the date advertised.
- The ASC operates under the Australian Sports Commission Act 1989 and is separate to the Public Service Act 1999. The ASC accepts most leave liability and recognition of prior service if you are currently employed at a Commonwealth agency.
- If you are experiencing issues or have any questions with the e-recruitment system, please contact the People & Culture Hub via email ******@ausport.gov.au or phone (02) 6214 1***.
Acknowledgement of Country
The Australian Sports Commission (ASC) acknowledges the Traditional Custodians of the lands where its offices are located, the Ngunnawal people and recognises any other people or families with connection to the lands of the ACT and region, the Wurundjeri Woi-wurrung people of the Kulin Nation, the people of the Yugambeh Nation and the Gadigal people of the Eora Nation. The ASC extends this acknowledgment to all the Traditional Custodians of the lands and First Nations peoples throughout Australia and would like to pay respects to all Elders past and present. The ASC recognises the outstanding contribution that Aboriginal and Torres Strait Islander peoples make to society and sport in Australia and celebrates the power of sport to promote reconciliation and reduce inequality.
Application and Job Description
The Job Description can be downloaded from the attachment below. The application form will include these questions:
- Referencing the job description, please describe why you believe you are suitable for this position, including listing your key relevant achievements [up to 750 words]
- The ASC’s shared values are respect, integrity, teamwork and excellence. Please describe which resonates with you and why [up to 300 words]
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