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Form of workCRVCID584835
This is a Recruitment Pool for Permanent Full Time, Permanent Part Time, Fixed Term Full Time, Fixed Term Part Time, and Casual appointments. We have 1 (one) Fixed Term Full time position available, with the possibility of extension and/ or permanency.
Position Profile:
The Child and Adolescent Mental Health Services (CAMHS) is a service area of the Child and Adolescent Health Service (CAHS) that provides comprehensive mental health services to children and adolescents from birth to 18 years following a holistic and patient-centered approach.
We are seeking a Clinical Support Officer to provide comprehensive and confidential administrative and secretarial services to clinical staff and Nurse Coordinators across the mental health departments located at Perth Children’s Hospital:
Ward 5A – state-wide mental health inpatient unit that provides assessment and treatment for children and young people who are 15 years old or under with complex and acute mental health issues.
Paediatric Consultation Liaison – provides mental health and wellbeing support for inpatients and outpatients who are receiving treatment for physical health issues.
Eating Disorders Service – provides a range of supportive treatments for children and young people who are experiencing difficulties in managing their health, in relation to eating and exercise, as well as their families through assessment, recovery and discharge from the service
Gender Diversity Service – specialist outpatient service for the assessment and care of children and adolescents experiencing gender diversity issues.
In this role, you'll be responsible for:
- Efficiently managing incoming correspondence from various sources, including hospitals, public, and private entities, both in-person and via phone, and directing queries to the appropriate personnel.
- Being the first point of contact for visitors, patients, and staff, ensuring a welcoming and efficient experience
- Developing and maintaining efficient record and information systems, and safeguarding the security of confidential documents,
- Liaising with clinical staff to plan and organize cases for discussion in multidisciplinary team meetings.
- Updating policy manuals and ensuring compliance with relevant legislation and procedures
- Upholding CAHS governance standards, ensuring a safe work environment, supporting the delivery of safe patient care, and actively contributing to continuous improvement initiatives.
The ideal candidate will have:
- Previous experience in an administrative and/or secretarial support service environment for a large complex organisation.
- Highly developed verbal, written and interpersonal communication skills with the ability to liaise and engage with a range of internal and external stakeholders.
- Well-developed computer literacy with highly developed experience in the MSOffice suite of applications, databases, rostering, and data extraction.
- Excellent time management and organisational skills including the ability to meet strict deadlines.
- Demonstrated ability to work as part of a multidisciplinary team.
We welcome your application via the ‘Apply for Job’ button at the bottom of this page. Your application should contain the following:
- A statement addressing the essential and desirable selection criteria as per the Job Description Form in no more than 2 pages with specific examples from your professional experiences that demonstrate how you can meet the position requirements.
- A current resume which summarises your professional experiences and achievements related to the essential selection criteria outlined in the Job Description Form.
- The name, email and contact details of two referees who can be contacted to provide a confidential report (we will contact you and seek your confirmation prior to contacting your listed referees).
Role related questions: We encourage you to contact Sam Shields, Administration Coordinator – Acute CAMHS at ***************@health.wa.gov.au or phone 08 6456 8*** with any specific questions related to this role
Help in submitting your application: If you experience technical difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.
For Assistance including any adjustment needed to accommodate a disability and confidential enquiries – please contact the Strategic Talent Acquisition Recruitment Team (START) service via email: ***************@health.wa.gov.au
Selection Criteria: Please see the attached Job Description Form.
Eligibility to Apply: Australian citizenship or permanent residency is an essential requirement for applicants to be considered for permanent positions in the public sector.
This position is subject to a Western Australian Working with Children (WWC) Check. For further information please refer to the WWC website at: https://workingwithchildren.wa.gov.au
Other Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour.
This is a recruitment pool, and as such the following should be noted:
- Suitable applicants will be placed in a pool from which appointments may be made when similar vacancies occur.
- Appointments may be made from this pool until 29/03/2025.
Whilst this selection process will initially be used to fill any available vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.
CAHS values: To achieve our vision of healthy kids, healthy communities, CAHS is committed to providing a workplace culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During the selection process you may be assessed on your ability to fulfil the responsibilities of this position in accordance with the values. If you have any questions regarding this, please contact the person named in this advert.
WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from people from culturally diverse backgrounds and people with disabilities.
In addition, we are committed to growing our Aboriginal workforce as part of WA Health Aboriginal Workforce Policy. As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position and Aboriginal and Torres Strait Islander peoples are encouraged to apply.
Before you apply for this position, please read the attached job application information sheet which contains important information.
Lodgement is system generated. Any submissions on, or after, 4:00pm on the closing date will not be accepted.
LATE OR EMAIL APPLICATIONS CAN NOT BE CONSIDERED
