AddressThis Cloud Environment Manager will be accountable for the development of processes to manage operations, assist in technical standards development and assist in architecture development to create and support an operational environment for new and existing services on Azure Cloud Infrastructure.
Key activities of this position include:
- Leading a small team to manage and monitor the cloud infrastructure environment.
- Working with and/or leading multidisciplinary project teams to deploy new capability within the NACC Cloud Environment.
- Working with the IT Security Advisor to ensure the security of applications and systems within the ICT environment.
- Manage the procurement, contract management, and day-to-day management of technical contract resources and service providers.
- Develop and implement processes to monitor system performance, capacity levels and expenditure to ensure that they meet business needs.
- Managing the day-to-day operations of application hosting services, including patching and updating software components.
- Developing and overseeing Service Level Agreement metrics with service providers.
- Develop and implement processes to measure the effectiveness of cloud services, including usage rates, latency times, and error rates.
- Contributing to organisational ICT planning.
- Developing and/or contributing to regular internal and external reporting.
The NACC is a small agency. In addition to these activities, from time to time you may be asked to undertake tasks that are outside your usual span of duties but that are within the range of your capabilities. Supporting one another in this way provides opportunities for exposure across the agency and is an integral part of the NACC’s positive workplace culture.
