- You are a visionary change and transformation expert
- We are an Agile organisation building the bank of tomorrow
- Together we will deliver world class experiences for our customers
Do work that mattersOur Vision is to excel at securing and enhancing the financial wellbeing of people, businesses and communities by being there for our customers in the moments that matter. To do this we are delivering world-class capability to understand, respond to and meet the needs of our customers in all the channels that they use (and prefer to use). We will deliver both the technology to do this and the business operating model to deliver multi-channel customer engagement strategies, delivering these at a pace and scale that is beyond anything that any other organisation in the world can do.The Chief Data and Analytics Office (CDAO) delivers world class experiences for our customers using the power of data, analytics and AI. We are a global team with a customer led mindset committed to building a brighter future for all. CDAO has a vision building a brighter future for all using data, analytics and AI. We’re delivering on this by working hand-in-hand with our business colleagues to jointly solve problems with customer centricity and technical innovation, cultivating a world-class team of empowered people, and building technology solutions for the future. We come to work every day with a passion to delight our customers, to deliver excellence for our business partners and to make data flow like electricity across the Bank.See yourself in our teamThis role will see your visionary and strategic change and transformation leadership experience come to life as you spearhead the development and growth of our Centre of Excellence (CoE) in CDAO. In this senior leadership role, you will be responsible for shaping the future of change management and transformation in CDAO. You will leverage your in-depth knowledge of transformation methodologies to design and implement a CoE that fosters a culture of innovation and continuous improvement.
Key Responsibilities- Develop and implement a comprehensive transformation strategy that aligns with the purpose, strategy and objectives of CDAO, for CommBank.
- Lead the CoE Transformation and Change team in establishing best practices, methodologies, and tools for driving large-scale data and analytics transformation.
- Partner with senior leadership to identify strategic transformation goals and translate them into actionable initiatives.
- Orchestrate cross-functional collaboration across BU/SUs, ensuring all stakeholders are aligned and actively engaged in the transformation process.
- Develop and deliver compelling presentations and workshops to communicate the transformation vision, secure buy-in, and manage resistance to change.
- Oversee the communication and engagement strategy for all CDAO change initiatives, ensuring transparency and building trust throughout the process.
- Analyse the effectiveness of transformation initiatives an identify areas for continuous improvement.
- Develop and implement robust change management strategies to mitigate risks and ensure a smooth transition throughout the transformation process.
- Track key performance indicators (KPIs) to measure the success of the CoE and its impact on achieving the transformation goals.
- Coach and mentor Change and Transformation Specialists within the CoE, fostering their professional development.
We’re interested in hearing from people who have
- Extensive experience in leading and managing large-scale change and transformation within complex organisations.
- A proven track record of successfully building and developing a CoE focused on change and transformation.
- Deep understanding of change and transformation methodologies.
- Strong leadership presence with the ability to inspire, influence, and navigate complex organisational dynamics.
- Exceptional communication, collaboration, and interpersonal skills.
- Excellent analytical and problem-solving skills with a strategic mindset.
- Demonstrated ability to manage and coach high-performing teams within a fast-paced Agile environment.
If this sounds like you, apply now!We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office.If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 12/07/2024
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