Collections Consultants

Are you a skilled communicator with a knack for customer service or sales? Join our dynamic team as a Collections Consultant in Keysborough and embark on a fulfilling career path with a family-oriented workplace culture!

• Employment Type: Full-time, opportunity to move to a hybrid role based on performance
• Work Hours: Monday to Friday, 8:30 am 5:00 pm
• Attractive Salary Package

As a Collections Consultant, you'll play a pivotal role in our team, assisting clients in managing their accounts while maintaining positive relationships. Leveraging your sales or customer service experience, you'll excel in negotiating payment arrangements, resolving disputes, and providing exceptional service to our valued customers.

Key Responsibilities:

• Communicate effectively with clients to understand their financial situations and provide tailored solutions.
• Negotiate payment arrangements and effectively manage collections to achieve positive outcomes.
• Maintain accurate records of interactions and follow-up activities in our systems.
• Collaborate with team members to streamline processes and enhance customer experience.

Requirements:

• Previous experience in sales or customer service roles preferred.
• Strong communication and negotiation skills.
• Ability to thrive in a fast-paced environment and meet targets.
• Excellent organizational skills and attention to detail.
• Proficiency in relevant computer applications.

Why Join Us?
At our family-oriented workplace, we value diversity, collaboration, and work-life balance. You'll have the opportunity to grow both personally and professionally in a supportive environment that recognizes and rewards your contributions.

If you're ready to take the next step in your career and make a positive impact, we want to hear from you! Apply now to become a part of our dedicated team as a Collections Consultant.