Collections Team Leader

Collections Team Leader required for leading company based in City Fringe (Close to Public Transport).  This is a busy Collections Team that requires a proactive positive attitude and a strong work ethic.  

After completion of training the role will be 2 days in the office and 3 days working from home, expected working hours are Monday to Friday 8.00am to 5.00pm.

Managing a team of credit / collection agents your key responsibilities in the role include: 

• Management of team members and performance outcomes
• Reviewing collection activities and improvements
• Maximise recoveries for the organisation
• Handle and resolve queries
• Recommend actions to delinquent accounts
• Provide exceptional customer service through building and maintaining relationships
• Ensure all compliance and legislation requirements are met

  To be successful in this role you will need to demonstrate:

• Prior Debt recovery/Collections/Credit experience preferred 
• Prior Team Leader experience
• Experience is credit and/or collection strategies
• Ability to build relationships
• High attention to detail
• Strong negotiation, problem solving skills and communication skills
• Strong Excel and reporting skills required

If you are highly motivated, with a passion for effective team performance please apply now!   

Apply to work for this growing organisation or call Megan on 0412611*** or email *****@kbhsolutions.com.au for further information.