Communications And Content Coordinator

• Student Services | UniSC Sunshine Coast, Sippy Downs or UniSC Moreton Bay, Petrie
• Level 6, $90,038 - $97,437 p.a., plus up to 17% employer superannuation
• Full-time, Ongoing appointment

The Opportunity

You'll play a key role in activating student conversion, transition, and success plans. Leading a dynamic communication program, you'll cater to current students' informational needs across multiple channels.

Leveraging your expert knowledge of communication best practices to produce high-quality content, you'll plan and implement strategic, data-driven and timely communication campaigns designed to improve student success, strengthen first year experiences, promote access, equity and diversity, and enable support for learning.

For more information, please visit us online Student Services

You will

• oversee the development and maintenance of effective, relevant and up-to-date content across channels to support student conversion, transition, retention and success;
• lead the planning and delivery of key projects and innovations within the student communications space;
• provide advice and support to clients at all levels to develop, implement and review communication campaigns; and
• identify opportunities to continuously improve and streamline processes. 

About you

You possess excellent digital literacy and a deep understanding of web accessibility. Your experience includes proficiency in CRM, email marketing, CMS systems, Microsoft Office 365 suite, and various social media platforms. Your adept time and workload management skills will be evident in your ability to prioritise effectively, handle multiple tasks, and meet deadlines consistently. Furthermore, your strong relationship management and customer service skills will enable you to effectively engage with stakeholders, fostering mutually beneficial relationships.

You will possess:

• completion of a relevant degree in communications, marketing, projects and event administration with subsequent relevant experience or an equivalent combination of education and experience;
• professional strategic communications experience, including stakeholder liaison, communications plan development and implementation, audience identification and management, and reporting;
• strong analytical and problem-solving skills to interpret data and feedback with the ability to use initiative to develop effective solutions with the customer experience front of mind;
• excellent digital literacy and understanding of web accessibility, including experience using CRM, email marketing and CMS systems, Microsoft Office 365 suite and social media platforms; and
• previous experience in/understanding of the higher education sector will be highly regarded.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at *************@usc.edu.au or call +61 7 5430 2830.

Position Description:  Communications and Content Coordinator.pdf

All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC

Applications for this position close midnight, Sunday 28 April 2024.

Your completed application must include:

• a resume, and responses to specific pre-determined selection criteria as outlined in the application form.

Further information regarding how to prepare your application is available on our website: Join our team

UniSC does not accept unsolicited applications. For agency inquiries, contact *************@usc.edu.au

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Jarna Baudinette
Team Leader, Student Communications and Events 
Telephone: + 61 7 5456 3514
Email: ********@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.