Community Engagement Officer

Department: Customer Relations

Location: Twin Towns Clubs and Resorts Inc.

Type of Employment: Part-time 3 days per week

About Us:

The Twin Towns Group is a nonprofit, community-focused organisation committed to supporting the local community through financial and in-kind support, activities and events. We believe in fostering strong connections with the community we serve and are dedicated to making a positive impact on the lives of our local community members. 

Position Summary:

The Community Engagement Officer will play a key role in enhancing the organisation's relationship with the community by developing and implementing strategic engagement initiatives. This position requires a dynamic individual with strong interpersonal skills, a passion for community development and support, and the ability to collaborate with diverse stakeholders.

Key Responsibilities:

Community Outreach: Develop and execute outreach programs to connect with diverse community groups, organisations, and residents.

Event Planning: Organise and coordinate community events, workshops, and activities to promote engagement and strengthen community ties.

Communication: Develop and maintain effective communication channels, including newsletters, social media, and other platforms, to keep the community informed about organisational initiatives.

Stakeholder Collaboration: Collaborate with local businesses, government agencies, and community organisations to identify opportunities for partnership and mutual support.

Administration of Applications: Receive and process applications into the ClubGRANTS and Community Foundation systems. Undertaking analysis and preparing recommendations and undertaking the annual reconciliation requirements of the schemes.

Needs Assessment: Conduct regular assessments to understand community needs and preferences and use the findings to inform program development and engagement strategies.

Volunteer Management: Recruit, train, and manage volunteers to support community events and programs.

Feedback Collection: Establish mechanisms for collecting feedback from the community and use the insights to continuously improve engagement strategies.

Advocacy: Advocate for the organisation within the community and represent community interests within the organisation.

Data Analysis: Track and analyse engagement metrics to measure the success of programs and initiatives.

Budget Management: Work with the finance team and Customer Experience Manager to manage the budget for Community Engagement initiatives and activities.

Qualifications:

• Formal Qualifications in a relevant field (e.g., Community Development, Community Services, Public Relations, Communications). (Not essential)
• Proven experience in Community Engagement or a related field.
• Excellent communication and interpersonal skills.
• Strong organisational and project management abilities.
• Ability to work collaboratively with diverse stakeholders.
• Familiarity with local community dynamics and issues.
• Proficiency in using communication tools and platforms.

How to Apply:

Interested candidates should submit a resume, cover letter, to *******@twintowns.com.au. The application deadline is March 5th 2024.

Twin Towns Clubs and Resorts is an equal opportunity employer and encourages candidates from all backgrounds to apply.