Community Programs Officer

POSITION DESCRIPTION
COMMUNITY PROGRAMS OFFICER

ABOUT TABLE TENNIS AUSTRALIA LTD.

Table Tennis Australia Ltd. (TTA) is the peak national body responsible for the governance, development, promotion and administration of table tennis in Australia. As an Olympic, Paralympic and Commonwealth Games sport, the organisation offers an attractive opportunity for a professional sports administrator to take their career to the next level.

The main objectives of TTA include:

• To promote, advance and administer the sport of table tennis throughout Australia.
• To affiliate and collaborate with multiple key external stakeholders including Sport Australia, the Australian Institute of Sport, Australian Olympic Committee, Paralympics Australia, Commonwealth Games Australia, International Table Tennis Federation, and ITTF-Oceania in pursuit of the objectives of the organisation.
• To grow the participation base of table tennis through developing and implementing innovative and fully inclusive programs and strategies.
• To implement national tournaments and championships.
• To source and deliver on funding agreements and commercial arrangements, including sponsorship and marketing opportunities to further the objectives of the organisation.
• To formulate or adopt and implement appropriate policies in a proactive fashion to ensure compliance obligations are adhered to.
• To represent the interests of members and of table tennis generally in any appropriate forum.

COMMUNITY PROGRAMS OFFICER

TTA is seeking the services of a highly skilled and passionate team player for the position of Community Programs Officer. The Community Programs Officer will play a crucial role in creating sustainable table tennis pathways and expanding the participation base.

The Community Programs Officer will deliver the administrative and operational requirements of TTA’s national participation programs. The role will also work collaboratively with stakeholders including the Australian Sports Commission, State and Territory Associations, local clubs/associations in every State/Territory and other stakeholders.

This is an outstanding opportunity for the right candidate to work in a National Sporting Organisation and gain exposure to an area of the business with high growth opportunities. This role provides a chance to make a tangible difference to the lives of people and utilise table tennis as a vehicle to generate positive social impacts. The fast-paced nature of the role calls for exceptional time management, outstanding communication skills and an outcomes focused mindset.

A background in table tennis is not essential, however prior experience in sports administration or general administration, particularly in participation and/or development will be highly regarded.

REPORTING

Reports to:

• General Manager – Operations and Community

Direct Reports:

• Nil

RESPONSIBILITIES

• Deliver the administrative and operational requirements of the National Sporting Schools Program, including handling bookings and equipment orders, liaising with schools, liaising with coaches and ensuring compliance with Sports Australia requirements.
• Deliver the administrative and operational requirements of TTA’s Entry Level Program – Spinneroos, including converting leads into sign ups, implementing social media campaigns, developing marketing collateral, increasing the number of clubs/associations who deliver the program and handling participant pack orders.
• Develop initiatives to transition participants from Sporting Schools programs to community Spinneroos programs
• Review existing delivery models with the aim of growing the delivery network
• Embed continuous improvement in all elements of TTA participation programs
• Assist in growing participation levels and the membership base in a sustainable fashion.
• Assist in developing and maintaining a database of all schools, clubs and associations across Australia to ensure programs are as accessible as possible.
• Assist with overseeing the Participation Program budget including setting, monitoring and acquittals.
• Establish and develop relationships with key stakeholders, including but not limited to the Australian Sports Commission, State and Territory Associations, clubs/associations and coaches.
• Assist with implementing innovative strategies to ensure the quarterly participation and membership census is leveraged to capture all activities.
• Ensuring Child Safe environments are provided across all programs and competitions in all States and Territories.
• Work in close collaboration with clubs/associations and State and Territory Associations to deliver inclusive programs for, including but not limited to multicultural, disability and Aboriginal and Torres Strait Islander people.
• Adherence to all TTA policies and procedures.
• Any other duties as required by the CEO or the General Manager – Operations and Community.

KEY RELATIONSHIPS

Internal: 

• General Manager – Operations and Community
• Lead – Events, Education and Membership
• State/Territory Association key stakeholders
• Local clubs/associations across all States/Territories
• State/Territory, National and Private Coaches (Able-Bodied and Para)

External: 

• Schools, and school teachers/administrators
• Table Tennis state/territory bodies, clubs and associations
• Australian Sports Commission
• Other key stakeholders as required (Australian Institute of Sport, Australian Paralympic
• Committee, Australian Olympic Committee, Commonwealth Games Australia)

HOURS AND TERM

This is a full-time position (38 hours per week), with a six-month probation period. Given the nature of this role and the sports industry in general, evenings and weekend work will be required.

REMUNERATION

 $55,000 plus Superannuation. 

LOCATION

This role will is based at the TTA National Office in Melbourne, although working from another State or Territory may be considered for the right candidate. 

This role may require occasional interstate travel.

SELECTION CRITERIA

In addition to demonstrating relevant experience across the Responsibilities identified in this Position Description, candidates applying for the Sporting Schools Officer role will require a broad range of personal and professional skills, including:

QUALIFICATIONS/ACCREDITATIONS/EXPERIENCE:

• Tertiary qualifications in sports management, sport and recreation or a related field, or demonstrated equivalent experience.
• Working with children check or be willing to obtain.

SKILLS AND ABILITIES:

• Ability to initiate, plan, coordinate and drive the implementation of agreed KPI’s.
• Ability to develop and implement national level program plans.
• Demonstrated evidence of understanding participation and development trends and an ability to create and implement innovative and inclusive strategies to grow participation and membership.
• Ability to use technology to drive participation outcomes.
• Experience using CRM’s and/or design software (desirable but not essential).
• An ability to engage all facets of the community, including but not limited to multicultural, disability and Aboriginal and Torres Strait Islander people.
• Strong communication skills, both verbal and written, including research, report writing and
• presentations.
• Demonstrated financial acumen and a proven ability to maximise limited resources.
• Experience in working with sporting clubs/associations and/or the not for profit sector.
• Experience in working with volunteers at club/association and State/Territory level.
• Proven negotiation, facilitation and problem solving skills.
• Proven ability to prioritise and organise individual workload to achieve outcomes, on time and within budget.

PERSONAL ATTRIBUTES

• Highly motivated and goal orientated with a passion for achieving results including meeting and exceeding individual and team KPI’s.
• Outstanding time management, enabling work to be completed on time and within budget.
• An inclusive mindset to ensure that everyone can be involved in table tennis irrespective of their background. 
• Team player with the ability to both give and receive constructive feedback.
• Communicates clearly, openly, honestly and respectfully.
• Proactive nature and uses initiative to identify and drive new opportunities.
• Has a growth mindset and strives for excellence and improvement individually and as a team.
• Embraces change, creativity and measured risk taking where required to improve outcomes.
• Takes time to share information with others, thereby increasing the collective knowledge of the organisation.

All TTA staff must agree to abide by all TTA policies and procedures as a condition of employment.

STRATEGIC PLAN AND WEBSITE

TTA’s operations are guided by the 2023-2025 strategic plan.

Further information on TTA including services and programs can be found at www.tabletennis.org.au.

APPLICATIONS

Applicants must submit the following to be considered for the position:

• Resume.
• Letter of introduction (no longer than 2 pages), addressing the Responsibilities listed in this Position Description.

Applications must be forwarded by email to Aaron Tuckfield, General Manager – Operations and Community, at aaron@tabletennis.org.au by no later than 11.59pm AEST on Wednesday 24 April 2024.