AddressThe role of a Community Visitor is to visit and make inquiries into the standard and adequacy of services being provided to vulnerable persons in accordance with functions outlined in the Public Guardian Act 2014 and the policies and procedures of the Office of the Public Guardian.
For more detailed information about OPG, Community Visiting and Advocacy (CVA) and CV’s, please refer to the Applicant Information Package and the OPG website.
About the Office of the Public Guardian
The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights, interests and wellbeing of adults with impaired decision-making capacity, and children and young people in the child protection system and those accommodated in disability services, Authorised Mental Health Services, residential health services and youth detention centres.
Key Responsibilities
• Conduct regular visits and make robust and probative inquiries into the standard and adequacy of services being provided to vulnerable persons (children, young people and adults) at visitable locations in accordance with functions outlined in the Public Guardian Act 2014 and the policies and procedures of the Office of the Public Guardian.
• Considering adequacy of information given to children, young people, and adults about their rights at a visitable location.
• Identifying issues of concern for vulnerable persons that are observed in the role of the CV and advocating for resolution to improve outcomes.
• Advocate for and support vulnerable persons to make complaints about services or service delivery.
• Gaining understanding of relevant legislative and regulatory frameworks which establish standards of service delivery to individuals at visitable locations.
• Interpersonal and communication skills including report writing and dispute resolution, and sound information technology literacy and skills.
• Sharing information with others in compliance with confidentiality, information exchange and privacy provisions.
• Maintaining accurate, timely records appropriately to ensure compliance with financial management, record keeping and reporting requirements and to meet
corporate governance standards.
• Attend and actively participate in all relevant training, team meetings, supervision sessions, and professional development opportunities afforded by the Office of the
Public Guardian.
Mandatory Qualifications, Conditions and Requirements
Successful applicants must possess a current C class driver's licence. A kilometric allowance is paid for usage of a private motor vehicle for work related travel. It is a requirement of the position that Community Visitors have a roadworthy motor vehicle which is registered in the State of Queensland and has Compulsory Third Party (CTP) insurance.
Applicants being considered for engagement in this role will be required to provide consent to and undergo employment screening under the blue card system.
Applicants must meet employment screening arrangements to be eligible for appointment. Possession of a Blue Card or positive exemption card at all times is a mandatory requirement for this role.
As a casual employee, the quantity, type and frequency of work allocated will depend upon the varying operational needs of the Office of Public Guardian. The allocation of visits and work is therefore subject to the operational needs of the Office of the Public Guardian and can be up to 72.5 hours per fortnight.
Applicants must be able to satisfy all eligibility requirements for appointment as a CV as set out within the Public Guardian Act 2014. These requirements are also included in the Applicants Information Package.
Applicants must provide proof they can legally work in Australia for a casual engagement.
No formal qualifications are required for the position of Community Visitor. The nature of the work requires that the applicant have a strong commitment to protecting the rights and interests of the most vulnerable.
There are multiple Casual vacancies across Queensland in Brisbane - Inner City, South, North, Brisbane East and West - Youth Justice, Cairns, Central West Queensland, Darling Downs-Maranoa, Far North Queensland, Gold Coast, Ipswich, Logan-Beaudesert, Mackay, Moreton Bay South & North, North West, Rockhampton, Toowoomba, Townsville & Wide Bay Regions.
PLEASE INDICATE YOUR PREFERRED LOCATION IN YOUR COVER LETTER.
