Compliance Assistant Manager

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.JLL’s global Work Dynamics business partners with clients across industry sectors to enhance the performance of their real estate portfolios and people.Through a comprehensive global service delivery platform, Work Dynamics provides a diverse range of services, strategy and digital solutions that address the entire real estate cycle on a local to global scale for more than 500 clients across 80 countries.What this opportunity involves:Responsibility for the overall co-ordination of IFM Facilities Management services across JLL Corporate Business accounts and transitions, including the management of JLL systems, providing advice to JLL FM teams, vendor supervision, auditing and ensuring compliance related reports and meetings are provided and undertaken in a timely manner .Responsibilities include special projects, audits, health, safety, security and environment, vendor management, Emergency Response and provision of reports and oversight of compliance across JLL Corporate Business.Main Responsibilities:Operations Management

• Manage timely production of all regular reporting requirements
• Manage the use of JLL technology systems to support service delivery; standard operating procedures; benchmarking and best practice etc within JLL Corporate Business
• Recommend continuous quality improvement practices and implement Industry best practice across JLL Corporate Business Accounts

Risk Management

• Ensure full compliance with all local and governmental regulations and legislations
• Ensure risk management programs including risk registers and audits are implemented and maintained across JLL Corporate Business Accounts
• Ensure that Health Checks are undertaken across all JLL Corporate Businesses and finance accruals are audited and remain under a maximum of three months
• Ensure disaster recovery and business continuity plans are implemented, maintained and tested
• Ensure accuracy of escalation and incident reporting procedures
• Assist in the development of guidelines and strategies to ensure compliance with JLL’s business conduct

Procurement & Vendor Management

• Ensure all JLL Corporate Business accounts comply with the JLL Sourcing & Procurement guidelines
• Oversee and report on JLL Corporate Business accounts and their vendors performance and delivery of services within those accounts
• Ensure vendor OnBoarding by accounts is undertaken within the guidelines of JLL Corporate Business
• Ensure that agency and/or principle vendors comply with agreed client procurement guidelines as well as JLL’s best practice
• Ensure that the vendors & their sub-contractors are supervised, audited and meeting minutes are conducted in line with JLL Corporate Business risk management processes
• Assist in maintaining JLL Corporate Business database for vendors

Health & Safety Management

• Ensure the provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health and safety standards
• Ensure that transitions and JLL accounts are provided with suitable training and information to comply with JLL’s best practice in HSSE requirements

Project Activity

• Assist, from time to time, to lead projects and ensure business improvement and best practice across JLL Corporate Business Accounts where required

Transitions

• As the Operations Point of Contact (POC) attend Transition Meetings and other required meetings that occur
• Assist and have overall co-ordination and response to transition requirements
• Liaise with Sourcing & Procurement, FMOD and JLL personnel as required and ensure a presence at country level with the accounts
• Liaise with the local client on local matters as required
• Raise local issues/ concerns as required so they can be addressed
• Contribute to the Risk Register relating to any specific country items
• Participate in Change and Comms as instructed by the Regional team
• Assist with Day 1 Readiness requirements
• Assist with Day 1 onboarding and go-live and establish country team collaboration ensuring the team is connected back into the local business
• Make sure JLL have a Leadership “presence” at go-live at the country level
• Act as the POC for any other country specific requirements (internal and client facing)

Sound like you?

• If you're a confident self-starter, and you love building client relationships then this is the role for you!
• You've got excellent communication skills and a strong customer service focus.
• You adopt a hands-on approach to problem solving and can juggle multiple tasks in a dynamic workplace.
• You think on-the-go and can collaborate with multiple stakeholders with ease.

What we are looking for?

• A motivated self-starter with a proven track record of successfully delivering best practice and quality to their client.
• An engaging people manager who thrives on inspiring and developing their team.
• Proactive with a keen eye for detail and the ability to balance multiple priorities.
• Possess a can do attitude with proven ability to build and maintain relationships
• A strategic thinker who is capable of dealing with ambiguity and solve complex problems effectively
• Strong knowledge of working in facilities management, building, business or other related field and/or 7-10 years’ experience in facilities, property management or related field
• Strong negotiation skills
• Knowledge of local occupational health and safety requirements
• Sound Knowledge of Risk Management
• Sound knowledge of vendor management for specialized services
• Proven client relationship management skills
• Knowledge of commercial understanding of contracts and deliverables within
• Sound knowledge of Microsoft Office and excel spreadsheets

What can you expect from us?You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you...As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.Apply today, quoting job reference number LMREQ342771Location:On-site –Sydney, NSWIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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