Compliance Specialist - Incident Management

• A great opportunity with a top 5 General Insurer in Australia
• Must have supported the business to manage compliance incidents, breach reporting.
• Open to candidates across Sydney, Melbourne and Brisbane - Hybrid / Remote Opportunity

About Hollard

Hollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer in Australia and New Zealand. We underwrite a broad range of general insurance products, including motor, home, contents, business, and pet. Hollard’s unrelenting focus on diversity and inclusion, collaborative partnerships, and delivering great customer outcomes is at the heart of its business model, driven by its purpose of “Using our expertise, integrity and humanity to go further, together".

We have recently moved into our new, state-of-the-art facilities in North Sydney! This upgrade represents a major step forward in our commitment to providing innovative workspaces that support hybrid and remote work. Join our team and be a part of shaping the future of our organisation in our modern new home.

Your team

The Compliance Incident Team(CIT)is responsible for providing specialist compliance Incident Management support to all business functions within Hollard and assessing for reportability of matters to our Regulators. 

Duties and responsibilities

• Provide compliance Incident Management services to business stakeholders to ensure compliance incidents are managed effectively, accurately and in a timely manner.
• Representing the Compliance Function in incident triage processes and ensuring holistic coverage across Hollard by engaging relevant business stakeholders to manage incidents.
• Co-ordinating the breach assessment process with relevant business stakeholders.
• Co-ordinating the breach reporting process with relevant business stakeholders.

Knowledge and Experience

• Minimum 2 years of experience in a Line 2 Compliance role or similar function.
• Must have supported the business to manage compliance incidents.
• Good working knowledge of the regulatory compliance landscape (APRA prudential standards, Corporations Act & Regulations, ASIC Act and Regulatory Guides, Insurance Contracts Act, and the GI Code of Practice).
• Hand-on experience in coordinating the breach reporting process with relevant business stakeholders is required.
• Experience within General insurance is strongly preferred.

Working at Hollard

At Hollard you will be part of a supportive, valued and committed team. You will enjoy a challenging and rewarding work environment, career progression opportunities and great staff benefits and corporate discounts. We also offer many benefits to support your professional development and wellbeing including:

• Professional and technical development opportunities
• Flexible start and finish times, work from home, and other flexible work from home options to suit your lifestyle.
• Generous employee insurance discounts
• Corporate employee discounts from various retailers
• Wellbeing benefits e.g., vaccinations, health insurance discounts, mental wellness training professional memberships, EAP

Hollard is unapologetically committed to creating a workplace that values your diversity with a true sense of inclusion. We actively seek to hire for your different lived experiences (including as relate to disability, ethnicity, faith, Aboriginal and Torres Strait Islander Peoples, gender diversity, sexual orientation, age, neurodiversity). These enhance cognitive diversity and psychological safety in our workplace for everyone. 

Hollard proudly promotes flexible work including remote work, non-traditional work patterns, and work-family balance. 

Even if you don’t meet all our selection criteria, we encourage you to apply.

Please note that a full background check will be completed on the successful applicant.

We will not require any support from Recruitment Agencies and kindly request that no unsolicited resumes are sent to Hollard employees in relation to this role or others. Only direct applications will be considered.

Visit the Hollard careers page to learn about how Hollard will collect, store and handle your personal information.