Concierge / Security Staff At A Residential Apartment Building

At Facility Management Victoria Pty Ltd (FMV), we bring life to buildings by providing a quality level of security and concierge services to owners, residents, tenants, and visitors of high-rise residential buildings in Melbourne. 

We are currently seeking self-motivated, confident, and energetic Security/Concierge staff to join our team in Melbourne. 

In this role you will be responsible for providing a professional Concierge/Security service at a residential apartment building.

The Role:

• Responsible for the safety and security of all residents and visitors.
• Provide residential security/concierge services.
• From time to time undertake cleaning and minor maintenance of the building and common areas to ensure a high level of cleanliness and presentation.
• Maintain the general security of the property.
• Act as a key contact person for our building management team.
• Engage with a variety of stakeholders, contractors, and particularly with the residents and the onsite management team.
• Coordinate contractor services in response to residents’ requests.
• Maintain good relationships and communications with all residents and owners.
• Monitor the fire alarm system and take the appropriate action in the event of an alarm being activated.
• Be available to work across a 24/7 rotating roster, including weekends and public holidays.
• Supervise any moves in or out that may take place during your shift.
• Monitor CCTV and report any issues to the Building/Facility Manager.

Qualifications and Experience:

• Excellent written and verbal communication skills with the ability to communicate at all levels.
• At least 1-2 years’ work experience and demonstrated success in a residential, hotel, or commercial site.
• You must hold a Security License, level 2 minimum.
• Current workplace First Aid certificate.
• Self-motivated, proactive, and confident with high reliability and punctuality.
• Exceptional organisational and time management skills.
• Professionally operate essential office software Microsoft Word, Excel, and Outlook and have some experience with Building Management Software: Building Link, MYBOS.

Please note: that it is a compulsory requirement of this role that all appointments are made subject to a satisfactory National Police Check.

If you’re interested in this role, please email our Operations team at **********@fmv.com.au your CV with a cover letter. 

We look forward to hearing from you.