Conference & Events Planning Executive

Company Description
Are you passionate about Events and looking for your next opportunity?
At Pullman Melbourne Albert Park, we are one of the largest Conference & Events Hotels in Melbourne, offering events from 2 to 1,400 guests over 31 meeting and event spaces. From board meetings and workshops to multi-day conferences, exhibitions and Gala Dinners, no two events are the same. We’re looking for a dynamic Event Planning Executive to join our exceptional team, looking after the coordination of events and creating unforgettable experiences for our clients and guests.
Job Description
Joining the commercial heart of our hotel and reporting to the Event Planning Manager, you will be responsible for:

• Organisation of secured Conference & Events business, from point of event confirmation through to post event follow up
• Developing successful professional relationships with clients and maintain effective and timely communication
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensuring progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
• Coordination between Conference & Events and operational departments to ensure preparations for conferences have been made
• Coordination and hosting of site inspections, pre-conference meetings and post conference reviews with clients
• Proactively seeking feedback from in-house and past event clients to ensure client satisfaction and to generate repeat business

Qualifications

• A genuine interest in people and a natural ability to connect with diverse groups
• Excellent customer service skills with the ability to easily build rapport with internal and external clients
• Adaptable and a quick thinker with problem solving skills who proactively looks to assist where possible
• Organised and with high attention to detail and the ability to coordinate multiple events simultaneously
• Knowledge of, or previous experience in, Hotel Event Planning is an advantage
• Alternatively, experience in a coordination role in a standalone function space or prior experience in a hotel environment
• DELPHI and OPERA system experience is desirable but not vital
• Full working rights in Australia - we do not offer sponsorship for this role

Additional Information
At Accor, we are committed to ensuring our people feel welcome and valued by creating an inclusive and supportive environment. We offer a positive work culture, global Accor and partner discounts including accommodation and dining, career progression, learning & development opportunities and the opportunity to learn a wide range of skills in a large hotel. We offer our team discounted parking rates onsite, free chef-prepared meals in our Heartist Cafe and a great team with a can-do attitude!
Apply today to start a conversation and see where your Accor career can take you