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SalaryAbout Nintex:At Nintex, we are transforming the way people work, everywhere.Nintex is the global standard for process intelligence and automation. Today more than 10,000 public and private sector organizations across 90 countries turn to the Nintex Process Platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes. We improve their lives though the technology we build.We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced and we value our people's curiosity, ideas and enthusiasm. We deliver on our commitments, we don't wait to implement ideas or fix issues, and we treat each other with respect and consideration.About the role:The candidate for this role will be responsible for work as required by Professional Services. This will include but is not limited to the customization and troubleshooting of Nintex Products.Your contribution will be:
- Lead and manage Professional Services projects and training sessions, focusing on understanding customer challenges, and delivering tailored solutions using the Nintex Delivery Framework.
- Act as the go-to expert on Nintex product capabilities, providing insights and guidance to both internal teams and customers.
- Utilize a consultative approach during Business Process Optimization workshops, ensuring that automation solutions align seamlessly with customers' unique business processes.
- Demonstrate best practices in solution design across various industries and departments, fostering efficient and effective use cases.
- Collaborate with the Product Engineering team by providing valuable feedback that contributes to the enhancement of products and services.
- Create, maintain, and process pertinent engagement-related communications, records, and timely submittal of time-entry.
- Notifies team lead when assistance is required in an appropriate and timely manner as it relates to employee capacity, and customers and engagement issues.
- Configure and develop custom solutions using Nintex products and ancillary technologies according to solution design that allow Nintex to meet the customer's project requirements.
- At least 2 years of management consulting experience within a firm generating at least $500 million in revenue.
- Minimum of 1 year of project management experience.
- Possess a growth mindset and thrive in a collaborative environment that emphasizes superior performance.
- Demonstrated ability to engage directly with customers, understanding their requirements, and delivering tailored solutions.
- Highly motivated, proactive, and adept at time management, with a strong emphasis on follow-up and teamwork to meet project deadlines.
- Proven track record of driving projects from inception to completion.
- Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to non-technical stakeholders in large enterprises.
- Bachelor's degree or equivalent combination of relevant work experience and education.
- Experience in business process optimization or design is a plus.
- Global Gratitude and Recharge Days
- Mindfulness and counseling resources
- Invention/patenting assistance
- Meaningful recognition
- Community impact opportunities
- Multiple tools through which to learn and grow, and an incredible global community
