AddressOCI Incident Response is the first line of defense for maintaining the high availability of Oracle's cloud. We make customer-impacting events shorter, less frequent, and less impactful by providing large-scale incident management. We are front-and-center in driving down event duration by utilizing our operational experience, knowledge of best practices, and ability to develop tools to automate incident management.
We are looking for a Consulting Member of Technical Staff to join OCI's Major Incident Management team.
This role is part of a globally distributed team responsible for detecting, triaging, and mitigating OCI service-impacting events as quickly as possible. You will be a part of one of these regional teams and be responsible for minimizing the downtime of OCI services. You will achieve this through delivering excellent Major Incident management and by architecting systems with high scalability, performance, and security that prevent incidents from occurring. You will partner with other development teams to continuously improve the incident management process. You will provide technical leadership to a team of engineers and be responsible for participating in architecture and design reviews with senior technical leaders and architects in the company.
