Address
Form of workABOUT US
For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries.
Today, we are an integrated team of 800 employees, 60 offices and over 7,000 contractors. Driven by three corporate hubs in Houston, Manchester and Singapore, we have a truly global approach and a reach that is unparalleled.
Airswift’s success is driven by passionate, talented people who join our highly diverse global team in a range of positions, including everything from sales and recruitment to finance, business services and project management.
We are seeking applicants for the full-time role of Onboarding Mobilisation and Contractor Coordinator to join our team in Perth.
REPORTS TO
Service Manager
WHAT WE NEED FROM YOU!
The focal point of the role is contractor care and mobilisation. Once our recruitment team place a contractor for a role with one of our clients, your job begins. With an exceptional level of customer service, you will commence the onboarding process. This includes all pre-start requirements such as booking medicals, police checks and travel arrangements. Once onboarding is complete, you are then responsible for the ongoing care of our contractors during their assignment and will be their main point of contact for any queries.
You will work closely with Client Account Managers and the Service Manager to understand and deliver the needs of our clients and contractors in a timely manner. Ensuring that turnaround times are met whilst maintain exceptional level of details and customer service.
This role is ideal for a detailed focus individual with excellent communication skills. Someone who thrives in a busy environment, juggling multiple tasks and building strong relationships every day.
KEY SKILLS
- Experience in Contractor Onboarding, Mobilisation and Management is valued highly, but is not essential.
- Excellent customer service, communication, and relationship building skills.
- Excellent Microsoft skills, in particular Word & Excel, CRM experience.
- Very organised, adept in time management and can demonstrate structure in thinking.
- Ability to understand and deliver to business processes and needs
- Excellent attention to detail.
- Flexible attitude and ability to multi-task to service deliverables.
- Ability to clearly document and deliver complex business processes.
- Able to work independently whilst managing competing priorities.
- Applicants with previous experience in the recruitment industry will be held in high regard.
- Applicants with previous exposure to human resource matters will be held in high regards.
WHAT WE OFFER YOU!
- You will work for a global company which means you have endless opportunities for growth and career progression.
- We understand that in 2023, the flexibility to work remotely is important, that's why we have an attractive remote working policy.
- Bonus & Commission Scheme that rewards your hard work
- Rewards and Recognition Scheme
- Paid Parental Leave Scheme
- Full Hospital and Extra's Private Health Insurance
Visit our website and social medias to find out more! - www.airswift.com
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Diversity & Inclusion
At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.
