AddressAt Metro, we get you where you need to go. Connecting people and places is made possible by our people who make a positive difference to every journey.
Since 2009, Metro proudly continues to operate and maintain a world-class train service and network through to delivering significant transport projects that will shape how Melbourne moves.
We strive to reflect the community we serve and support the needs of our people who are critical to our success. With Zero Harm at the foundation of everything we do, we want everyone to get home safely.
We are one team, helping to connect and shape a better Melbourne.
ABOUT METRO
At Metro, we get you where you need to go. Connecting people and places is made possible by our people who make a positive difference to every journey.
Since 2009, Metro proudly continues to operate and maintain a world-class train service and network through to delivering significant transport projects that will shape how Melbourne moves.
We strive to reflect the community we serve and support the needs of our people who are critical to our success. With Zero Harm at the foundation of everything we do, we want everyone to get home safely.
We are one team, helping to connect and shape a better Melbourne.
ABOUT THE ROLE
Reporting to the Head of OCMS Business Performance, the Contracts and Compliance Manager role is responsible for leading a team and overseeing various aspects of the contract compliance and management. This role supports the OCMS team by ensuring compliance with the Franchise Agreement, providing regular reporting as required by the contract, managing risk, overseeing audits, and ensuring governance of contractual obligations. This position also serves as the primary contact for the division with the Department of Transport and Planning (DTP).
KEY RESPONSIBILITIES
- Ensure compliance with all aspects of the Franchise Agreement, including contractual obligations and performance metrics.
- Interface with the Commercial and Finance leads to ensure the timely and accurate submission of Contractual Claims, Retention and Contract Variations to DTP.
- Oversee audit processes, including internal and external audits, ensuring compliance with contractual and regulatory requirements.
- Identify, assess, and manage risks related to OCMS systems, Contracts and Compliance, implementing strategies to mitigate potential issues.
- Oversee the performance of supplier contracts for OCMS projects, ensuring alignment with the Franchise Agreement and the Contract Management Framework, contract terms and quality standards.
- Build and manage positive relationships with team members, clients, and stakeholders to deliver on Metro’s strategic plan and business objectives.
- Continue to drive a culture of outstanding performance by leading a diverse and collaborative team of passionate people who are dedicated to support OCMS team in achieving their compliance obligations, improving processes and delivering projects that that improve the safety and reliability of Melbourne's rail network.
ABOUT YOU
- Bachelor's degree in a relevant field, such as Business, Commercial, Law
- Proven experience in contract management, compliance, or a related role.
- Strong understanding of contract law, compliance principles, and risk management.
- Ability to communicate and liaise with staff at all levels of seniority (verbal & written)
- Ability to cope with competing demands and a significant volume of work
WHY WORK AT METRO?
- Work for a multi-award-winning rail operator with rewarding career opportunities that provide you with the support and training to take your career to the next level!
- Be part of an inclusive, diverse, and supportive company made up of various backgrounds, cultures, and experiences.
- Work-life balance options including flexible working arrangements, 14 weeks paid parental leave, and purchasing up to 4 weeks of additional leave per year.
- All eligible Metro employees receive a free Myki Pass that allows free Public Transport in Victoria.
- Access to a wide range of corporate discounts including healthcare, fitness, finance, and more.
NEXT STEPS
If this role resonates with your values, experience, and career needs, then come join us and help connect people and places for a growing Melbourne!
Don’t meet every single requirement? As an inclusive and diverse workplace, we encourage all applicants to apply.
Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs.
Metro’s commitment to a Diverse, Equitable, and Inclusive culture
Metro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation.
At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one that reflects the communities we serve. We strive for a workplace where everyone is treated fairly and respectfully. A workplace that provides equitable access to opportunities, resources, and where individuals can bring their whole selves to work. In addition, being recognised and rewarded for their contribution to our collective success.
We are committed to fair, equitable and merit-based employment and recruitment practices, and we encourage all interested applicants to apply.
