AddressTownsville Hospital and Health Service are seeking experienced and client focused Control Room Operators to join the Health Security Department.
Please note - There are both temporary full-time and part-time roles, up to 30/06/2028.
The Health Security Department Control Room is located at the Townsville University Hospital and is manned 24-hours.
Townsville University Hospital, located adjacent to one of Queensland’s leading tertiary institutions, James Cook University, is the largest tertiary hospital in northern Australia, providing specialist referral services for 700,000 people living from Mackay, to the Torres Strait, to the Northern Territory border.
The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland. Our purpose is `great care every day'.
The opportunity The Control Room Operator is responsible for monitoring, interpreting and responding to Townsville HHS closed circuit television (CCTV) system, electronic security access system, duress and fire protection systems.
The Health Security Department provides a broad range of physical and personal security services and support functions to ensure the safety and wellbeing of all staff, patients/carers, and visitors across all Townsville Hospital and Health Service facilities and sites. The department undertakes rostered service delivery and emergency response services at the Townsville University Hospital and designated facilities (Kirwan Community Health Campus and Joyce Palmer Health Service (JPHS) on Palm Island).
Generous remuneration package value up to $79,105 (full-time) p.a.comprising:
- Salary rates between $2510.50 - $2657.50 p.f. (full-time) and $37.68-$41.90 p.h. (part-time) (OO3)
- Annual leave loading + leave
- 12.75% employer superannuation contribution
- Other employment benefits may include: salary sacrificing options ( https://www.health.qld.gov.au/employment/conditions/salary/sacrifice ), locality allowances, employee wellness and assistance programs and access to corporate discounts
Employment Term
- Temporary full-time and part-time roles available
(multiple positions, hours negotiable)
Role requirements
- Whilst not mandatory:
- Possession of a Certificate III in Security Operations or equivelant or higher would be well regarded.
- A current security licence would be well regarded.
- Drivers Licence: This position requires the incumbent to operate a class C motor vehicle and an appropriate licence endorsement to operate this vehicle is required. Proof of this endorsement must be provided prior to the commencement of duty.
- The successful candidate will be required to participate in a continuous shift (24 hour) roster, 7 days a week. There will be a requirement to work weekends and public holidays.
- The successful candidate will be required to perform duties in the Emergency Department, Mental Health units and other areas throughout the Townsville HHS.
- The successful candidate must adhere to a strict uniform and appearance policy.
- The successful candidate must disclose in writing any pre-existing injury or medical condition in accordance with the Workers Compensation and Rehabilitation Act 2003.
- The successful candidate must possess a high level of self-control, emotional stability and be prepared to encounter potentially traumatic incidents (e.g. viewing deceased patients, physically handling a frail elderly).
For additional information regarding the responsibilities and/or other requirements for this position please refer to the role description.
Townsville North Queensland ( https://www.townsvillenorthqueensland.com.au/ )
Unsolicited resumes from recruitment agencies will not be accepted.
