Coordinator Consumer Engagement (50D)

Aboriginality is a genuine occupational requirement of this position under Section 50D of the WA Equal Opportunity Act.This is a Fixed Term Part Time appointment for six months at 45.6 hours per fortnight (up to 0.6 FTE), with the possibility of extension(s) and/or permanency.VCID No. 887090Position Profile:We are seeking an experienced and dynamic person to join our Consumer Engagement team at Perth Children's Hospital in the role of Coordinator Consumer Engagement.The successful candidate will be responsible for the planning, development, management, implementation and evaluation of Aboriginal Consumer Engagement strategies, frameworks and initiatives to assist in the achievement of departmental, organisational, strategic and operational goals.Reporting to the Director Consumer Engagement, your responsibilities will include:

• Monitor and report on progress towards organisational goals within the area of responsibility.
• Provide consultancy support, guidance and leadership to staff on Consumer Engagement initiatives.
• Implement and coordinate mechanisms to achieve effective consumer participation in planning, publication and resource development, education and training and analysis of consumer feedback.
• Manage advisory groups, networks and other Consumer Engagement mechanisms.
• Monitor significant trends in consumer feedback and leads the implementation of quality improvement and client safety initiatives.
• Develop, review and deliver education and information used in staff development programs on client-centred care, consumer value and engagement, and customer service principles.

About us:The Child and Adolescent Health Service (CAHS) is proud to be the leading service provider for paediatric healthcare in Western Australia, as the State’s only dedicated health service for infants, children and young people. CAHS comprises four service areas: Neonatology, Community Health, Child and Adolescent Mental Health Services (CAMHS) and Perth Children’s Hospital (PCH).With over 6500 employees, our services are delivered at PCH and King Edward Memorial Hospitals (KEMH), as well as across a network of more than 160 community clinics across the Perth metropolitan area.CAHS is committed to providing a workplace culture that is driven and shaped by our values of Compassion, Collaboration, Equity, Respect, Excellence and Accountability. During the selection process you may be assessed on your ability to fulfil the responsibilities of this position in accordance with the values.To find out more about the benefits of working for CAHS and our services pleaseEligibility:Pursuant of Section 50(d) of the Equal Opportunity Act 1984, the occupant of this position must be of Aboriginal descent.Employee BenefitsCAHS offers a number of employee benefits including:
including car leasing, superannuation, laptop computers, general living expenses, mortgage and several other options. * Flexible leave arrangements and benefits.

• Professional development opportunities and study leave.
• Values based work culture
• Staff wellbeing focus

Selection Criteria: Please see the attached Job Description Form.For Further Job Related Information:We encourage you to contact Matthew Holmes, Director Consumer Engagement on 08 6456 4058.How to Apply:We welcome your application via the ‘Apply for Job’ button at the bottom of this page.Your ability to meet the work related requirements will be assessed throughout the recruitment process. For your written application please provide the following:

• a statement addressing the following selection criteria ONLY in no more than 2-3 pages;

• Selection Criteria 1, 2, 4 and 5
• a current resume which summarises your experience and how you are able to meet the position requirements.

These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation. Please note, applicants must have a current, valid email address in order to apply online. This email address will be used for communication with applicants.Help in submitting your application: If you experience technical difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours.Conditions: WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake criminal records screening and integrity checking as part of the appointment process. Referees may also be asked to comment on an applicant’s integrity and past demonstration of ethical behaviour.Whilst this selection process will initially be used to fill the above vacancy, it may also be used to fill other "similar" vacancies throughout the health service. In addition to this, should the successful applicant decline or vacate the advertised vacancy, then the next most suitable applicant may also be selected from this process. Both of these options remain valid for a period of twelve (12) months from when the authorised delegate endorses the recruitment decision.For Assistance including any adjustment needed to accommodate a disability and confidential enquiries – please contact the Strategic Talent Acquisition Recruitment Team (START) service via email: .Lodgement is system generated. Any submissions on, or after, 4:00pm on the closing date will not be accepted.