Coordinator, Permanency Support Program

We are looking for a motivated and experienced Coordinator to help lead our PSP Team this is an ongoing full-time opportunity based in Lismore. The coordinator is responsible for leadership of MacKillop’s Foster and Kinship Care services. Generous Annual Salary ($100,000- $115,000) based on Qualifications and experience.Position purpose.The Coordinator is responsible for leadership of MacKillop’s Foster and Kinship Care services to children and young people in the Permanency Support Program (PSP), their families and foster & kinship carers.The Coordinator ensures the programs deliver high quality services within a trauma informed framework. This position provides leadership, support, supervision and development of PSP Foster and Kinship Care staff ensuring compliance with MacKillop’s Policy & Procedures and the OOHC standards and legislation.The Coordinator reports to the Regional Manager and is a member of the Richmond Tweed Leadership Team.Primary ObjectivesThe Coordinator PSP provides operational leadership and ensures compliance with MacKillop’s Policy and Procedures, OOHC standards, relevant legislation and Department of Family and Community Services (FACS) contractual requirements.The Coordinator is responsible for the delivery of high quality services to provide positive outcomes for children, young people and their families. The Coordinator will work collaboratively with caseworkers in the provision of specialist casework such as restoration, guardianship and adoption and contribute to the enhancement of these practices by:Developing effective relationships with key external stakeholders to comply with the requirements of the FACS Rules and Guidelines;Establishing collaborative relationships with a wide range of specialist and mainstream services to improve outcomes for children, young people and their families; andEnsuring the Sanctuary Model is embedded in systems and practice and reflects MacKillop’s values.Key result areas and responsibilitiesThe Coordinator PSP will:Develop, implement and review the services provided to children and families;Ensure targets are met in accordance with the PSP FACS contract;Manage the services provided within the MacKillop budget and the strategic and operational plans;Provide data and reports in accordance with MacKillop and FACS requirements;Develop and implement casework strategies that support permanency planning principles;Respond to and manage identified staffing issues, maintain accurate record of actions taken and consult and inform Regional Manager;Manage staff recruitment and make recommendations to the Regional Manager regarding selection of staff;Ensure all new staff are inducted and appropriately supported on commencement of employment in line with MacKillop’s induction and probation procedures;Manage, induct and supervise student placements and volunteers;Supervise and monitor staff work routines and approve time sheets, leave, time in lieu and overtime in consultation with the Regional ManagerCollaborate with the Regional Manager in relation to the management of staff workloads and case practice through professional supervision and consultation;Promote growth and change by providing opportunities for training and development for all staff;Facilitate team meetings and other opportunities for reflective practice involving relevant stakeholders;Promote democracy and support young people and staff to engage in a participatory environment where they can have a say and influence the decision making process;Provide timely advice to the Regional Manager with regard to critical incidents, complaints, industrial matters, or other situations that may present “risk”;Ensure services comply with the OOHC standards and client and carer records are accurate and up to-date;Ensure that the rights of young people are protected, their wellbeing is actively safeguarded and any concerns are reported immediately;Ensure all statutory child protection requirements are adhered to;Support and develop staff and volunteers through the provision of on-the-job training, coaching and supervision to develop their capacity to provide trauma-informed, therapeutic care;Support Caseworkers to provide responsive casework practice to individual client needs ensuring the needs of children and young people are met through the development, implementation and review of individual client case plans; • Ensure that services are sensitive to the needs of Aboriginal and Torres Strait Islander and CALD children, young people and their families;Contribute to the administration of Family Journey and ChildStory;Maintain relevance in the profession through participation in professional development opportunities, supervision and performance appraisals;Actively support and champion the Sanctuary model across all aspects of the programs, and manage the programs in line with the seven Sanctuary commitments; Key Selection CriteriaThe incumbent will have:• Knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families• A tertiary qualification in social work, community services, management or relevant field;• Demonstrated understanding of child protection and an understanding of statutory child protection frameworks;• Proven leadership skills and demonstrated ability in the supervision of staff;• Demonstrated skills and experience in program management, service development and review and experience in foster care programs;• Demonstrated ability to deliver positive outcomes for vulnerable children, young people and their families;• Demonstrated ability to build positive relationships and work collaboratively with internal and external stakeholders;• High level of initiative, ability to plan, organise and prioritise work, and work to tight deadlines under pressure;• Excellent interpersonal skills, written and verbal communication skills;• Strong understanding of policy, practice and quality framework• Experience in working with trauma, attachment and resilience theory; and child development;• Competence in Microsoft Office including Outlook, Word, Excel, PowerPointOther informationThe incumbent is required to:• Sign and actively abide by MacKillop’s Code of Conduct.• Observe and actively support MacKillop’s P.8 People and Workplace Policy.• Attend mandatory and other training as required.• Actively participate in MacKillop’s Bid Management process as required.• Participate in and promote continuous quality improvement processes.• Promote an environment that is culturally safe and strengths focussed.• Abide by principles and commitments of the Sanctuary Framework.• Incorporate cultural safety into your practice with Aboriginal families. The incumbent must possess a:• Valid and current Driver’s Licence.• Valid and current Working with Children Card.• Valid and current NDIS Worker Check (for NDIS risk assessed roles).• Satisfactory criminal history check conducted by MacKillop Family ServicesOur offer: This position is a SCHCADS level 7.1-7.3 based on Qualifications and experience.($100,000- $115,000) Annual Salary rangeA great opportunity to join a leading provider of community and family services. Succession Plan for career growth. Hourly Rate based on SCHADS Award 7.1-7.3 dependent on qualification and experience. Salary packaging – we can help you to maximize your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.Professional Development- we promote ongoing learning and development and provide study leave, and an enormous amount of training and development within our inhouse learning team. Training- Industry-specific training paid by MacKillop including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advise from qualified nutritionists Sanctuary- MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole-of-organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.For further information contact Jen Jones, Regional Manager at: jen.jones@mackillop.org.au