Copy of Conference and Events Operations Manager

Company Description
Novotel Sunshine Coast Resort and Convention Centre, where luxury meets playful charm! With over 370 rooms, a refreshing pool, a vibrant Lagoon for water activities, and mouthwatering dining options, a modern 1500-person capacity facility, attracting both Australian and International Conference and event markets, our coastal resort is a landmark for excitement.
Whether guests seek leisure, beach adventures, peaceful bush walks, or the perfect blend of work and play with our impressive conference facilities and poolside cocktails, we offer it all with a twist of fun.
Job Description
In this pivotal role, you'll collaborate closely with our Executive Assistant Manager, Director of Food and Beverage, and Food & Beverage Manager, focusing on the seamless execution of Conferencing and Events across various spaces, including the Convention centre, Resort, and other venues. Your responsibilities will span guest relations, team supervision, financial management, equipment coordination, and ensuring top-notch food and beverage service. With a hands-on approach, you'll actively contribute to revenue growth, cost control, and overall customer satisfaction. From overseeing function setups to efficient inventory management, this role is dynamic and central to our guest experience. If you're a dynamic leader with a passion for events, we'd love to welcome you to our team!
Qualifications

• Minimum of five years’ experience in a similar role within a fast-paced, high-volume environment
• Hands on approach and always acting as a role model
• Ability to manage staff in several sections simultaneously and communicate clearly and concisely
• A solutions focused professional who continuously seeks learning and improvement
• Adaptable to changing situations while maintaining the highest quality of product and other established standards
• Ability to work with minimal external assistance
• True passion for events and an unrelenting drive to provide exceptional guest experiences.

Additional Information
You have a preference to be kept busy and a desire to progress your career. When you join Accor, a global company, you get access to fantastic career opportunities.

• Global accommodation and F&B discounts
• Uniform + laundering provided
• Hot duty meals + on-site parking provided