Corporate Banking Services Officer
Job Description
Rabobank is the world's leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do.
Rabobank's Corporate Banking Services (CBS) provide Operational support to Wholesale & Major Agricultural Clients (MAC) Clients & Products in the areas of Loans, Facilities, Agency Desk & Value chain Finance.
Rabobank has an opening for a Corporate Banking Services Officer. You will join a highly engaged team based in Sydney who work a hybrid mix of in office & home.
In this role you will ensure that the relevant products & transactions are verified, confirmed, processed & settled in an efficient & timely manner, maintaining high standards. This is a dynamic role where you are expected to take ownership & provide a high level of client satisfaction.
Top Role Accountabilities:
- Deliver a high standard of accuracy & efficiency for all Corporate Services transactions per agreed SLAs & cut off times
- Manage & maintain a client portfolio or asset class in team rotation, ensuring the client's business needs & requirements are met
- Confirmations dispatching, matching, escalating & reporting
- Monitoring of system interfaces to ensure transactions have been accurately input or interfaced
- Investigation, escalation & reporting of the various system & cash reconciliations
- Investigation & resolution of Nostro & transactional reconciliation breaks.
- Liaise & assist customers on a regular basis in regard to all aspects of Corporate Lending products & services
- Develop an ongoing dialogue with the Value Chain Finance team, Corporate Lending Relationship Managers, Markets & Treasury divisions and outsourced services providers to ensure any business opportunities are being acted upon
- Continuous improvement to ensure best practices are achieved & to minimise operational risk
To be successful you will have:
- At least 1-2 years' experience in a Corporate Lending Operations role (payments & settlements experience)
- Working knowledge of core banking systems such as SWIFT & T24 highly regarded
- Knowledge of Wholesale Financial products including Corporate Lending, Trade & Commodity Finance, Value Chain Finance highly regarded
- An ability to communicate effectively & build relationships with a diverse range of clients & stakeholders
- Ability to plan & prioritise to meet strict deadlines & SLAs
- An ability to follow & adhere to processes
Applicants must hold valid work rights for this role.
What we're proud to offer you:
Rabo@Anywhere is our hybrid way of working at Rabobank & for Australia, that means we have a blend of time working between the office & home (the team averages 2 days per week in the office)
Wellbeing leave . These 2 extra leave days support greater work/life balance & is just another way we are helping our employees to lead happier, healthier, & more fulfilling lives
Education Assistance Program . Rabobank values the development of its people & has a great Education Assistance Program to assist with professional development
Parental Leave that supports you & your family while giving you the freedom & flexibility to enjoy this special time (Primary carer up-to 14 weeks paid leave)
Bonus and Additional Leave . We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave & an option to purchase another 2 weeks Annual Leave
Extra Insurance . Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD & Income Protection Insurance
Rabobank is committed to a culture where diversity & inclusion is valued, respected & encouraged. We welcome applicants from diverse cultures, faith & sexual orientation.
Rabobank is committed to a culture where diversity & inclusion is valued, respected & encouraged. We welcome applicants from diverse cultures, faith & sexual orientation.
If you'd like to discuss how we can make our opportunities more accessible to you, please let a member of the Talent Acquisition team know.